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New U.S. Border Protection app for asylum seekers jammed by heavy use

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A Russian native fleeing for a safe life in Minneapolis is losing hope.

Mikhail Savostin arrived in Mexico on May 7 on his journey to claim asylum in the United States and downloaded a new Customs and Border Protection (CBP) app to schedule an appointment. But it hasn’t been working.

He registered for the CBP One app and found an available slot for this coming Tuesday at the Tijuana border crossing. Then the appointment disappeared in the system. Savostin checked the app 10 times an hour day after day. Nothing functioned. He could no longer see any open times, nor did he see anyone he could contact for help.

He is among countless numbers of migrants idled as they try to lawfully cross the border using the app. Savostin is trying to make his way north to build a new life amid other Russians who have formed a community here. While he struggles for answers and is running out of money in Mexico, his friend and potential sponsor Elena Mityushina of Maple Grove checks on him daily.

“He’s worried about being stuck there for a long time,” she said.

CBP recently launched the app in an effort to bring a more orderly method of processing the surge of migrants at the southern border. It upgraded the app this month to expand daily appointments from 740 to 1,000.

“Scheduling an appointment in CBP One provides a safe, orderly and humane process for noncitizens to access ports of entry rather than attempting to enter the United States irregularly,” the agency said.

But migrants like Savostin report that it’s plagued with glitches.

“I feel very frustrated,” the 46-year-old said on a video call from Mexico City.

He held up his phone to display the “system error” message on CBP One.

Homeland Security Secretary Alejandro Mayorkas said last week in a White House news briefing that the government has identified glitches on the app.

“The greatest challenge with respect to the CBP One app is not a technological challenge but rather the fact that we have many more migrants than we have the capacity to make appointments for,” Mayorkas said.

“The greatest level of frustration is actually being able to make the appointment, not the utility of the CBP One app itself. That is, again, another example of a broken immigration system.”

Even after the app was launched in January, CBP reported encounters with 5,000 to 7,000 people a day on the southern border.

The increase of migrants there has contributed to the record-high pending immigration court cases in Minnesota and nationwide. The CBP reports 1.4 million encounters with migrants at the southern border for the first seven months of this fiscal year — compared with 2.8 million in 2022 and 1.7 million in 2021. Among them is a surge of Russians seeking asylum since the invasion of Ukraine.

Savostin was a political activist who spoke out against the Russian government and was jailed several times. He was named a political prisoner by Memorial, a human rights group in Moscow. Fearing more retaliation from law enforcement, he left for Cyprus in 2021. He connected with Mityushina, who leads a local group of antiwar Russians; she is helping Savostin and his friend reach Minnesota.

“I feel hopeless … there’s no structure or process,” Savostin said. “It’s just not working.”



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Celebrity chef Justin Sutherland gets two years of probation for threatening girlfriend

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According to the criminal complaint:

Police were twice called on June 28 to an apartment in the 800 block of Front Avenue. During the first call, a woman told officers that everything was fine despite previously reporting that Sutherland had choked her and tried kicking her out of the apartment.

During the second call about 90 minutes later, the woman told police that Sutherland had briefly squeezed her neck with both hands, said “I want you dead,” pointed a gun at her and hit her in the chest with it, and at one point said he would shoot her if she came back after running off. Officers then arrested Sutherland.

Staff writers Paul Walsh and Alex Chhith contributed to this story.



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Hennepin Juvenile Detention Center vows to boost staff, fix violations

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Operators of the Hennepin County Juvenile Detention Center (JDC) have agreed to consolidate housing units, create a new programming schedule and retrain correctional officers in an effort to satisfy state regulators, who rebuked the downtown facility last month for violating resident rights.

Changes come in the wake of a scathing inspection report that accused the center of placing minors in seclusion without good reason to compensate for ongoing staff shortages. An annual audit by the Department of Corrections found that teens were frequently locked in their rooms for long stretches, due to a lack of personnel rather than bad behavior.

In response, county officials vowed to bolster staffing and retrain all officers tasked with performing wellness checks. Last week, the facility closed its “orientation mod,” typically reserved for new admissions, and combined male age groups to reduce the number of living units and provide heightened supervision.

The moves, including a new schedule, are expected to help prevent the undue cancellation of recreation, parent visits and other privileges to children in their custody.

“[Previous] staffing levels did not allow for all units to run programming simultaneously while having sufficient staff available to respond to incidents and emergencies in the building,” JDC Superintendent Dana Swayze wrote in a seven-page letter to state inspectors. “Programming is only cancelled on an as-needed basis based on the JDC’s ability to safely accommodate [it].”

In a Dec. 4 email to the County Board, Mary Ellen Heng, acting director of Hennepin’s Department of Community Corrections and Rehabilitation, assured elected officials that they had begun taking corrective actions but asserted that some of the report’s findings lacked context.

Heng pointed to a violation where teens were allegedly confined without cause, even when multiple correctional officers were sitting in a nearby office. She explained that, during the dates of the inspection earlier this fall, several officers observed in the office were still in training — and therefore not permitted to interact with the youths alone.

She also contended that while programming has been modified by staffing limitations, “this additional room time is not reflective of punishment, disciplinary techniques, or restrictive procedures.”



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St. Paul leaders call on community to end gun violence

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Tired of surging gun violence across St. Paul, community leaders and police are asking residents to help create a safer city.

The call for community support came Thursday night when officials from the St. Paul NAACP, St. Paul Police Department, Black Interdenominational Ministerial Alliance and the African American Leadership Council gathered at Arlington Hills Lutheran Church to talk about ways to decrease gun violence in the city.

St. Paul has recorded 30 homicides so far this year according to a Star Tribune database, two fewer than last year. But four of this year’s homicides happened in the same week, frustrating law enforcement and alarming residents.

St. Paul NAACP President Richard Pittman Sr. said that solutions to gun violence are “right here, in the room.” But without the community’s help, Pittman said their efforts could fall short.

“Over the last several weeks and months, we have experienced an uptick in violent crimes in our communities. [That’s] turned on a light bulb that it’s time [to] not have the police feeling like all the pressure is on them,” Pittman said. “Nobody wants to the responsibility of having to shoot someone down in the street. Nobody wants the responsibility of hurting somebody’s family. We all want the best outcome.”

Attendee Carrie Johnson worried generational trauma is derailing youth’s behavior, adding that she’s seen boys in middle school punch girls in the face. Migdalia Baez said mothers living along Rice Street feel they have nowhere to turn for help in redirecting their children. Some worry that their child would be incarcerated if they ask for help.

Larry McPherson, a violence interrupter for 21 Days of Peace St. Paul, said some issues stem from youth with no guidance. McPherson and others patrol hot spots for crime across the city, including near the Midway neighborhood’s Kimball Court apartments where fentanyl drove a spike in robberies and drug violations.

“We’ve got a lot of mental health [struggles]. We’ve got a lot of doggone drug addiction that’s going on in our neighborhoods. We all got the best interests at hand for all people in our community, but we’re just not working fast enough,” McPherson said. “Until we get feet on the ground, people coming out of their own community and standing up for this real cause to take back the community, we’re going to have the same outcome.”



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