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Ailing Etsy rolls out its first loyalty program in move to spark growth

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Etsy said Wednesday it will begin testing its first-ever loyalty program in September, a move designed to boost the online retailer’s sluggish sales.

The company said it will send invitations to a select number of Etsy buyers who will beta test the program. Etsy Insider members will receive free shipping on purchases and discounts on certain products, among other perks, the New York-based company said.

Etsy did not disclose how much customers must pay for the new loyalty program, but Raina Moskowitz, the company’s chief operating and marketing officer said the monthly fee will cost roughly as much as a latte

“While Etsy Insider’s benefits deliver great value for buyers, the program comes at no cost to the Etsy seller community,” Simona Shakin, Etsy’s vice president of product and retention marketing, said in a statement. “Benefits, including the free shipping, will be funded by Etsy and through the membership fee.”

Etsy, which started as as an online crafts marketplace, grew quickly during the pandemic, when homebound consumers turned to the website for items such as artistic face masks. 

Since then, however, the company has faced more challenges since the worst of the pandemic eased. Online shoppers, who typically go to Etsy to purchase discretionary items, are now feeling the pressure from inflation and have decided to reign in spending. 

Etsy Insider is launching as the company is trying to reverse its decline in gross merchandise sales, a measure of the amount of goods sold over a certain period. Etsy reported merchandise sales were down 5.3% during the first three months of 2024 when compared to the same period last year. Competition from Amazon, Temu and Shein have also contributed to Etsy’s slump. 

“Etsy used to be a very focused site that really was about makers, crafting, authentic and unique products,” said Neil Saunders, managing director at GlobalData Retail. “That’s still true to some extent, but there’s a lot more junk on the site and a lot of random things being sold.”

Etsy shares have lost nearly 78% of their value since late 2021. Etsy said in December it would lay off 225 employees, which represented nearly 11% of its workforce.



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Sean “Diddy” Combs taken into federal custody in New York

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Sean “Diddy” Combs has been taken into custody by federal authorities in New York, CBS News confirmed Monday night. 

In recent months, the hip-hop mogul has faced multiple accusations of sexual abuse and physical violence. In March, Combs’ homes in Los Angeles and Miami were raided by Homeland Security Investigations agents and other law enforcement officers due to a possible ongoing sex trafficking investigation, U.S. officials said at the time, but no charges were filed then. 

The charges against Combs on Monday were not immediately known. 

“We are disappointed with the decision to pursue what we believe is an unjust prosecution of Mr. Combs by the U.S. Attorney’s Office,” Marc Agnifilo, an attorney for Combs, said in a statement. “Sean ‘Diddy’ Combs is a music icon, self-made entrepreneur, loving family man, and proven philanthropist who has spent the last 30 years building an empire, adoring his children, and working to uplift the Black community. He is an imperfect person but he Is not a criminal. To his credit Mr. Combs has been nothing but cooperative with this investigation and he voluntarily relocated to New York last week in anticipation of these charges. Please reserve your judgment until you have all the facts. These are the acts of an innocent man with nothing to hide, and he looks forward to clearing his name in court.”

Combs has faced a number of lawsuits in recent months involving allegations of sexual misconduct and violence. Combs and his representatives have denied all the accusations. 

In May, Combs apologized for a security video aired by CNN that appeared to show him attacking Cassie, whose legal name is Casandra Ventura, in a Los Angeles hotel hallway in 2016. He said his behavior was “inexcusable” and he takes “full responsibility” for his actions.

This is a developing story and will be updated.

contributed to this report.



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White House seeks to boost Secret Service funds after 2nd Trump shooting

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White House seeks to boost Secret Service funds after 2nd Trump shooting – CBS News


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The Biden administration is asking Congress to increase Secret Service funding following Sunday’s apparent assassination attempt on former President Donald Trump. This request comes about two weeks before money for the federal government runs out. CBS News congressional correspondent Scott MacFarlane has the latest.

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9/16: The Daily Report with John Dickerson

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9/16: The Daily Report with John Dickerson – CBS News


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John Dickerson reports on the status of the investigation into Sunday’s apparent assassination attempt against former President Trump, TikTok’s appeal as it faces a possible ban in the U.S., and what’s on the campaign agenda with just 50 days to go until the election.

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