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Apple, Goldman Sachs ordered to pay more than $89 million over Apple Card failures

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Apple and Goldman Sachs must pay more than $89 million over failures related to their joint Apple Card, federal financial regulators announced Wednesday.

The Consumer Financial Protection Bureau (CFPB) said the companies provided inadequate customer service and misrepresented transactions and card features to hundreds of thousands of Apple Card users.

“Apple and Goldman Sachs illegally sidestepped their legal obligations for Apple Card borrowers,” CFPB Director Rohit Chopra said in a statement. “Big Tech companies and big Wall Street firms should not behave as if they are exempt from federal law.”

The CFPB alleges that Apple failed to send tens of thousands of consumer disputes of transactions on their accounts to Goldman Sachs. When the tech company did share those reports with the investment bank, Goldman Sachs failed to follow federal requirements for investigating them, regulators said. 

Both companies also misled consumers about interest-free payment plans for Apple devices, the CFPB found. That lead customers to believe that they would qualify for interest-free payment when they used an Apple Card to buy iPhones and other Apple devices, according to the agency. 

Additionally, Goldman Sachs misled consumers about the application of some refunds, which led to their paying additional interest charges, the CFPB said.

In a statement to CBS MoneyWatch, Apple took issue with the CFPB’s assessment of its conduct, while saying it is “committed to providing consumers with fair and transparent financial products.”

“Upon learning about these inadvertent issues years ago, Apple worked closely with Goldman Sachs to quickly address them and help impacted customers,” the company added. “While we strongly disagree with the CFPB’s characterization of Apple’s conduct, we have aligned with them on an agreement. We look forward to continuing to deliver a great experience for our Apple Card customers.”

Goldman Sachs didn’t immediately respond to a request for comment. 

The order requires Apple to pay $25 million into the CFPB’s victims relief fund. Goldman Sachs must pay victims nearly $20 million, plus a $45 million civil penalty, according to the agency’s order. 

Chopra also said it is banning Goldman from offering another credit card geared to consumers “unless it can demonstrate that it can actually follow the law.” 



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Menendez brothers potential resentencing recommendation coming

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Menendez brothers potential resentencing recommendation coming – CBS News


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Los Angeles County District Attorney George Gascón is expected to announce his decision on possible resentencing recommendations for Lyle and Erik Menendez, the brothers sentenced to life without parole for killing their parents. CBS News legal contributor Jessica Levinson has more on the legal path ahead.

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Trump, Harris offering contrasting plans on how they’ll deal with Middle East conflicts

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Trump, Harris offering contrasting plans on how they’ll deal with Middle East conflicts – CBS News


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As the Biden administration continues to push for cease-fires in the Middle East, the two top contenders to take over the Oval Office, Kamala Harris and Donald Trump, are putting out very different plans on how they would handle the situation. CBS News chief White House correspondent Nancy Cordes has more.

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How Trump and Harris are approaching the economy as presidential race winds down

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How Trump and Harris are approaching the economy as presidential race winds down – CBS News


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Gas and home prices are falling and inflation is down, but there still seems to be a disconnect between what economists are saying and how Americans are feeling about their money. CBS News political director Fin Gómez has more on how Donald Trump and Kamala Harris are handling that.

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