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When credit card debt forgiveness is worth it (and when it’s not), according to experts

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Stressed young woman has financial problems credit card debt to pay crucial
There are times when credit card settlement makes sense — and there are times when it doesn’t, experts say.

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Credit card debt is an all-too-common problem. Nearly half of credit card accounts in the US carry a balance from one month to the next, according to the Government Accountability Office. For those who find themselves in this situation, it can be difficult to climb out of this hole and get back to paying off your credit cards in full every month. Issues like high inflation squeezing budgets and high interest rates that are making debt more expensive have caused some Americans to feel like they can’t get out of the red.

When that happens, you might consider trying to obtain credit card debt forgiveness. Debt forgiveness can take shape in a few different ways, but it’s important to note that credit card debt forgiveness generally isn’t something that you can just call up a credit card company about.

“Rarely will a credit card company simply take less than they are owed just because a consumer asks them to do that. Rather, they are more likely to lower your interest rate, reduce fees, or offer a temporary period of lower monthly payments,” says Jordan Rippy, associate professor of accounting at the Johns Hopkins Carey Business School.

However, there can be ways to reduce the amount you owe, such as with the help of a third-party debt relief service that negotiates on your behalf or declaring bankruptcy. Doing so might save you money in the short term, but it can also be damaging to your credit, so it’s important to weigh the pros and cons.

Find out what your debt relief options are and get help today.

When credit card debt forgiveness is worth it (and when it’s not), according to experts

Here, we’ll examine some scenarios where credit card debt forgiveness could be worth it, as well as some times when there are likely better alternatives.

When credit card debt forgiveness is worth it, experts say

In certain cases, credit card debt forgiveness is worth it, like in situations where you’re in too big of a financial hole to climb out of it using other means.

“A debt forgiveness or debt reduction path is worth it when you have realized that the situation is out of control and you aren’t sure how to plot a path back to control,” says Rippy.

While this issue of control is subjective, you might consider your ability to make the minimum monthly payments due on your credit cards.

“If you aren’t able to make your monthly payments on all of your cards, that’s a big clue that your situation has gotten out of control. But, even if you are able to make your monthly payments, you will still be accumulating lots and lots of interest if all you can do is make monthly payments, so if you can’t really, truly see a path forward to paying off all of your credit card debt, seeking some outside help to understand your options is worth it,” adds Rippy.

And, while credit card debt forgiveness options can damage your credit for multiple years, it could be worth it when considering the alternatives.

“Negotiating a balance reduction and settling the debt is still a better option than defaulting altogether or not being able to pay any of your bills and causing greater chaos across your entire credit profile,” says Daniel Cohen, founding partner of Consumer Attorneys.

Compare your debt relief solutions online now.

When credit card debt forgiveness isn’t worth it, experts say

While credit card debt forgiveness can help you recover from difficult financial situations, it might not be worth damaging your credit for several years if you can instead find alternative debt help.

“Debt settlement isn’t worth it if you can reasonably afford to manage your financial situation in any other way. If just balance shifting or loan consolidation can do the trick, it’s not worth damaging your credit score with debt settlement,” says Cohen.

“The idea of not having to pay a sizable portion of your credit card debt can be enticing, but it shouldn’t be done hastily, treated lightly, or viewed as a get-out jail-free card,” he adds.

For one, you can hurt your credit to the point where it gets more expensive or impossible to get other loans for the following several years, such as for a car or home. You also run the risk of digging yourself into a deeper hole, such as if you’re using an ineffective credit card debt relief service that unsuccessfully tries to negotiate your debt while causing you to incur more late fees and interest.

To find a reputable debt relief company that can help find the best solution, be sure to see what others have to say.

“Read customer reviews. Learning from others’ experiences can often be helpful in this regard,” says Bob Welch, SVP, financial advisor at Wealth Enhancement Group.

The bottom line

Credit card debt forgiveness, such as through a debt relief company that negotiates on your behalf, or by filing for bankruptcy, could be the right solution for those significantly struggling to manage their debt. However, others who have more manageable situations benefit from other forms of debt relief, like debt consolidation or working out a repayment plan.



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Photographing the rooms of kids killed in school shootings

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An unmade bed

A library book 12 years overdue

The next day’s outfit

Notes to her future self

Click on the door to enter



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How do you make a portrait of a child who isn’t there? Photographer Lou Bopp found a way, but it wasn’t easy.

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In early 2018, I was deplaning after an 18-hour flight when Steve Hartman called. He had an idea: to photograph the still-intact bedrooms of kids who had been killed in school shootings. 

It’s a headful. And six years later, I still don’t have an “elevator pitch” for the project — but then, I don’t often talk about this project. It is by far the most difficult I have ever worked on.

When Steve, my friend of about 25 years, asked me if I would like to be involved, I said yes without hesitation — even though I didn’t think we would get any families to agree. There is no way that I would have said no to partnering with him on this.

Emotionally, I was not sure how I would get through it. Within a few months I was on my way to Parkland, Florida. Alone. I’m not sure that I realized that I would be on my own. 

But here I was. An on-location commercial photographer who focuses on people and pets to create compelling, honest, textural and connective moments for large brands, per my LinkedIn professional profile, on a project where there is no one to take photos of — for the most brutal of reasons. 

How do you make a portrait of a child who is not there?

In each of these children’s rooms — the most sacred of places for these families — there was the sense that the child had just been there, and was coming right back. It was as if they’d just left their room like that when they went to school in the morning and were returning in the afternoon. 

I wanted to capture that essence.

Most kids’ bedrooms are their very own special places, and these were no different. I looked everywhere, without touching anything. I photographed inside trash cans, under beds, behind desks. Their personalities shone through in the smallest of details — hair ties on a doorknob, a toothpaste tube left uncapped, a ripped ticket for a school event — allowing me to uncover glimpses as to who they were. 

But there was an emotional challenge in addition to that creative one. Over the course of more than six years, we visited with many families around the country. The parents I spoke with seemed grateful that I was there. But each time I received a call or text from Steve about a new family, my heart sank. 

It meant another family had lost a child.

I find it unfathomable that children being killed at school is even an issue. It makes no sense. It’s impossible to process. The night prior to each one of the family visits, I didn’t sleep. And I knew I wouldn’t going into the project. It’s not a self-fulfilling prophecy. It is nerves. And empathy. And sorrow. And fear. 

In my notes from early on in the project, back in 2018, writing in seat 6H on the flight back from Nairobi, I reflected on the emotional task ahead.

“This is going to be one of the most difficult things ever, emotionally, for me, and not just work related. As I read my research documents, I get visibly emotional,” I wrote, noting my gratitude that the dark cabin prevented the other passengers from seeing me.

The prospect brought my own fears to the fore, both for myself — “I can’t help thinking about Rose,” my daughter, “and what if. I’ve lost sleep over envisioning the what-ifs well before Parkland” — and about and for meeting the families in the project: “When I read about April & Phillip and Lori’s plight, I somehow, for some reason put myself in their emotional position even though that is impossible, I have no idea, it’s beyond comprehension, I do not know what they feel. I do not know what I am going to say to them, I’m scared beyond belief. And alone.”

But just days later, I was photographing the first assignment for the project: Alyssa Alhadeff’s room. She was just 14 years old when she walked out of that room to head to Marjory Stoneman Douglas High School. I was shaky meeting the family friend who greeted me at the house. Her daughter was Alyssa’s best friend, and a photo of the two girls was on the table.

According to my notes, “The room was a beautiful teenager’s messy room. My emotions were kept in check the way that they usually are; By hiding behind the camera. I removed my shoes before entering. My heart was pounding and it reverberated through my body and soul, I felt like I was in one of the most sacred and special places on Earth. I was so careful not to touch anything.”

I left feeling ready to explode in sadness and anger.

Later that day, I photographed Carmen Schentrup’s room. Her younger sister had survived the Parkland shooting, but 16-year-old Carmen was killed in her AP Psychology class. Meeting her parents, April and Phillip, was what I was most scared of. 

“I feel so much pain and compassion for them and I don’t want to say the wrong thing, drop cliches etc.,” I wrote at the time. “I spoke to Steve for guidance. He said, just be you. That’s all I can do. Just be me. He was right, those three words helped carry me through this entire project. Just be me.”

April let me in, and I worked quickly, only meeting Phillip as I was leaving. “The conversation felt like we all three were just trying to hold it together. I cannot imagine what they are going through, my heart hurts for them. This was / is such a painful project, and reconciling it will be impossible.

“I think about how anything can happen at any time to any of us. Literally. You never know,” I wrote.

After only about 16 hours on the ground in Florida, I was done with the first portion. I felt the project was a must, but I also dreaded the next call from Steve about the next family. I didn’t know when that call would come — many years later, or the very next day, possibly never. 

But last month, we — and the documentary crew that filmed us working — completed this project. While I haven’t seen it yet, I know Steve’s piece won’t be a typical Steve Hartman segment. How could it be? I know he struggled too, and we both have spent a lot of time processing this. 

I remember one August evening, I was devastated as I left the home of one of the families. Within minutes, I passed an ice cream shop crowded with other families — seemingly carefree, full of joy and laughter. The juxtaposition, mere minutes apart, cracked my soul.

I hope some way, somehow, this project can facilitate change — the only possible positive outcome for this I could comprehend. After the news cycle ends, these families will still be living with an incomprehensible nightmare.



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Standing on the threshold of grief, documenting the bedrooms of kids killed in school shootings

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I never wanted to be this kind of reporter, knocking on the door of someone who lost a child in a school shooting. And yet there I stood, knocking, nonetheless.

I found myself here, standing on the threshold of grief across the country, after years of pent-up frustration. By 2018, America’s school shooting epidemic had taken a toll on me. There were so many that the news coverage felt like a treadmill. It seemed to me the country had grown numb and lost its empathy for the victims and the families. I wanted to do something.

For help, I reached out to Lou Bopp, one of the best still photographers in the country. But he said he had never faced a challenge quite like this: “to take a portrait of a person who’s not there.”

On March 27, 2023, Chad and Jada Scruggs lost their daughter, Hallie, in the Covenant School shooting in Nashville. She was 9 years old, the youngest of four, and their only daughter.

Looking back at photos of Hallie, Chad recalled how she loved sports and had “more stitches than any of her brothers.”

“It was just a lot of fun having a daughter,” Jada said.

“We had a chance to have her for 9 and a half years, and that was far better than not having her at all,” Chad said.

But their goodbye isn’t quite complete. They’re still living with her bedroom.

Over the past six years, eight families from five school shootings invited us into these sacred spaces, allowing Americans to see what it’s like to live with an empty child’s bedroom.

We traveled to Uvalde, Texas, where a gunman killed 19 children and two teachers at Robb Elementary School, including 9-year-old Jackie Cazares.

Jackie’s parents Javier and Gloria say people are always telling them that they can’t imagine what they’re going through. But they say we need to imagine, and that’s why they invited us in.

“It just makes everything more real for the public, for the world,” Gloria said. “Her room completely just speaks of who she was.”

In Jackie’s room, we saw the chocolate she saved for a day that never came, evidence of the dream vacation she never got to take, and the pajamas she never wore again.

It struck us how many of the rooms remained virtually untouched, years after the shooting.

Frank and Nancy Blackwell lost their 14-year-old son Dominic in the Saugus High School tragedy near Los Angeles. That was 2019, but inside his room, it felt like it was yesterday. 

“We just decided to keep everything as it was from when he last went to school that day,” Frank said. “He didn’t prepare his room to be photographed. He didn’t put away his stuffed animals because he was worried about who might see it. He woke up, he got dressed, and he left to go to school. And he thought he was coming back. And we all expected him to come back.”

So many rooms wait for a child that will never return.

Charlotte Bacon was murdered in Newtown, Connecticut, in 2012, six weeks after Halloween. Her room holds the last library book the 6-year-old checked out, now 12 years overdue.

Luke Hoyer, 15, was killed in Parkland, Florida, on Valentine’s Day in 2018. When we visited his home, his bed was just as he left it.

Alyssa Alhadeff, 14, was also killed in the Parkland shooting. The whirlwind that was her room had fallen still.

Carmen Schentrup was yet another Parkland victim. The watch she got for her 16th birthday still ticks, but the motivational sayings that filled her room resonate no more.

The decision to either keep a room as it was or pack it up and repurpose it tortures many parents. 

Bryan and Cindy Muhlberger lost their 15-year-old daughter, Gracie, in the Saugus shooting. They told us they often talk about what to do with her room. 

“Because when I do go in there, I feel her presence,” Cindy told us. 

Bryan wondered, “And so when that time comes that the room is not there, does she go away?”

I didn’t realize what an albatross the rooms are for some families.

“I will just say I have a pretty confusing relationship with [Hallie’s] room now,” Chad said. It’s extremely painful, but there’s a lot of moments where you want to be sad — because the sadness is a part of connecting with her.”

Hallie’s room also brings them smiles, too, Chad and Jada told us as they showed us a kitty cat hoodie that Hallie wore all the time.

The rooms really are a rainbow of emotion, all at once tender as a lullaby and shocking as a crime scene. Clues gather dust, leading us past all the places these kids had been up until that very moment when everything stopped so suddenly that there wasn’t even time to close the lid on the toothpaste tube.

In the end, we took more than 10,000 photographs. These parents hope that at least one of these pictures will stick with you, that you will forever carry a piece of their pain and use that heartache to stem the tide of all these empty rooms.



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