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Dealing with expensive credit card debt? 5 ways to negotiate a settlement

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Credit card debt can be hard to dig out of on your own, but you may have a few options for settling that debt.

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In today’s challenging economic landscape, an increasing number of Americans are grappling with financial difficulties. And, one major issue that’s contributing to it is high inflation. The latest inflation report shows that inflation is hovering near 3.3% currently, which is driving up the cost of everyday essentials and hurting people’s budgets. Elevated interest rates are also making borrowing more expensive across the board. These and the other economic pressures that are looming have, in turn, led many households to turn to credit cards as a temporary lifeline to make ends meet.

But while credit cards can provide short-term relief, they often come with a hefty price tag in the form of high interest rates and compound interest charges. As a result, what starts as a temporary solution can quickly spiral into overwhelming debt, leaving many cardholders struggling to keep up with the minimum credit card payments, let alone making a dent in their principal balances.

If you find yourself overwhelmed by credit card debt, it’s important to know that there may be options available to help you regain control of your finances. One such option is negotiating a settlement with your credit card companies to pay less than what you owe on your card balances. And, there are a couple of different ways you can do that.

Find out more about your debt settlement and debt relief options here.

5 ways to negotiate a credit card debt settlement

Here are a few of the ways you can approach settling your credit card debt:

Take the do-it-yourself approach

Taking matters into your own hands can be an effective way to settle your credit card debt, provided you have the time, patience and negotiation skills to pull it off. Here’s how to approach a do-it-yourself (DIY) debt settlement:

  • Assess your financial situation: Take a thorough inventory of your debts, income and expenses to determine how much you can realistically offer as a settlement.
  • Save a lump sum: Most creditors prefer a one-time payment rather than extended payment plans. Aim to save 30% to 50% of your total debt before starting the negotiation process so you are prepared to pay promptly if a settlement agreement is reached.
  • Contact your creditors: Reach out to each credit card company’s debt settlement or hardship department. Explain your financial situation and express your desire to settle the debt.
  • Make an offer: Start with a low offer and be prepared to negotiate upward if necessary, as in many cases, it’s unlikely that the card issuer or debt collector will accept an offer under 30%. However, there’s always a chance that they may, so starting at the bottom could benefit you.
  • Get the agreement in writing: Once you reach a settlement, insist on receiving the terms in writing before making any payments.
  • Pay the settled amount: Follow through with the agreed-upon payment to close the account.

Learn more about how a debt relief company can help you settle your debt.

Have a debt relief company assist in the process

If the DIY approach seems daunting, you might consider enlisting the help of a debt relief company to navigate the credit card debt settlement process. These companies can be a good ally to have in this process because they specialize in negotiating with creditors on your behalf. 

Before you take this approach, though, here’s what you should do:

  • Thoroughly research your options: Look for reputable companies with a track record of successful settlements. Check reviews and ratings before enrolling in any programs.
  • Understand the fees: Debt relief companies typically charge a percentage of the debt they help you settle, usually between 15% to 25% of the enrolled debt.
  • Be aware of the risks: Working with a debt relief company may negatively impact your credit score, as you’ll likely stop making payments to your creditors while saving for a settlement.
  • Consider the timeline: The debt settlement process through a company can take between two to four years on average.
  • Know your rights: Familiarize yourself with the regulations on debt relief services to protect yourself from potential scams.

Enroll in a hardship program

Some credit card issuers offer credit card hardship programs for customers experiencing financial difficulties. These programs won’t necessarily settle your card debts in full, but they do provide short-term relief in the form of reduced interest rates, waived fees or lower minimum payments — which can reduce what you owe and make it easier for you to get rid of your credit card debt.

To enroll, you typically need to contact your issuer and inquire about any available hardship programs. You typically need to qualify to get this type of relief, so be prepared to provide documentation of your financial hardship, such as job loss or medical expenses. 

Settle your debt via bankruptcy if other options fail

If other options prove insufficient, you may want to consider bankruptcy as a last resort. By filing for bankruptcy, you’ll start new — either through a debt reorganization or a liquidation. This allows you to start over without having to find the money to pay off your high-cost credit card debt.

Before you try to file, though, it’s important to understand that bankruptcy can severely impact your credit score and remain on your credit report for seven to 10 years. You’ll also need to complete credit counseling before filing and you may want to consider consulting with a bankruptcy attorney to ensure that you fully understand the process and implications.

Opt for a debt management plan instead

While not technically a debt settlement, a debt management plan offered by a credit counseling agency can be an alternative way to address your credit card debt. When you work with a non-profit credit counseling agency on debt management, they’ll review your finances and help you develop a repayment plan. 

One benefit of this option is that many agencies offer financial education to help you develop better money management skills, which can help you better navigate your finances in the future. And, in some cases, the experts who work with these agencies may also be able to negotiate down the rates and fees tied to your credit cards, which can help you better afford the payments and pay off what you owe faster. 

The bottom line

If you’re facing overwhelming credit card debt, know that you have options. Whether you choose to negotiate directly with your creditors, work with a debt relief company or explore other alternatives, taking action is the first step toward regaining your financial footing. But while settling credit card debt can provide relief, it’s equally important to address the root causes of your financial struggles. Developing a budget, building an emergency fund and improving your financial literacy is imperative as part of the process to help prevent future debt issues from occurring.



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Record producer and singer Jack Antonoff sits down with Tracy Smith to discuss his band Bleachers, working with Taylor Swift, and producing the music for Broadway’s “Romeo and Juliet.” Then, Luke Burbank learns about the Aluminaire House, which can now be viewed at the Palm Springs Art Museum. “Here Comes the Sun” is a closer look at some of the people, places and things we bring you every week on “CBS Sunday Morning.”

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How to watch the Minnesota Vikings vs. Chicago Bears NFL game today: Livestream options, more

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Minnesota Vikings v Tennessee Titans
Sam Darnold #14 of the Minnesota Vikings scrambles in the second quarter of a game against the Tennessee Titans at Nissan Stadium on November 17, 2024 in Nashville, Tennessee.

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The Minnesota Vikings will take on the Chicago Bears today. The Vikings are currently 8-2, an impressive run so far this season, and will be looking to add a fourth win to their current streak after last Sunday’s 23-13 win against the Tennessee Titans. The Bears, on the other hand, are entering this game on the heels of a four-game losing streak after a tough 20-19 loss against the Green Bay Packers last Sunday. 

Here’s how and when you can watch the Vikings vs. Bears game today, whether or not you have cable.


How and when to watch the Minnesota Vikings vs. Chicago Bears

The Vikings vs. Bears game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (11:00 a.m. PT). The game will air on Fox and stream on Fubo and the platforms featured below.


How and when to watch the Minnesota Vikings vs. Chicago Bears game without cable

You can watch this week’s NFL game on Fox via several streaming services. All you need is an internet connection and one of the top options outlined below.

Fubo offers you an easy, user-friendly way to watch NFL games on CBS, Fox, NBC, ABC, ESPN, and NFL Network, plus NCAA football channels. The Pro tier includes 200+ channels and unlimited DVR, while the Elite with Sports Plus tier adds NFL RedZone and 4K resolution. New subscribers get a seven-day free trial and all plans allow streaming on up to 10 screens simultaneously.


You can watch today’s game with a subscription to Sling’s Orange + Blue tier, which includes ESPN, ABC, NBC, and Fox. The plan offers 46 channels with local NFL games, nationally broadcast games and 50 hours of DVR storage. For complete NFL coverage, add Paramount+ to get CBS games, or upgrade with the Sports Extra add-on for additional sports channels like Golf Channel, NBA TV and NFL RedZone.


Watching NFL games, including Fox broadcasts, is simple with Hulu + Live TV, which includes 90 channels, unlimited DVR storage, and access to NFL preseason games, live regular season games and studio shows. The service includes ESPN+ and Disney+ in the subscription.


Want to watch today’s game live on your smartphone? If so, NFL+ streaming service is the solution you’re looking for. It lets you watch NFL Network and out-of-market games on mobile devices, with an upgrade option to NFL+ Premium that includes NFL RedZone for watching up to eight games simultaneously. Note that NFL+ only works on phones and tablets, not TVs.



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