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Ford recalls more than 550,000 F-150 pickups over faulty transmission

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Ford is recalling more than 550,000 pickup trucks in the U.S. because the transmissions can unexpectedly downshift to first gear no matter how fast the trucks are going. 

The recall covers certain F-150 pickups from the 2014 model year. Ford’s F-Series pickups are the top-selling vehicles in the U.S.

Ford says in documents postedTuesday by U.S. safety regulators that the downshifting can cause drivers to lose control of the trucks, increasing the risk of a crash.

The recalls come after U.S. auto safety regulators in March began investigating complaints that more than 540,000 Ford pickup trucks from 2014 can abruptly downshift to a lower gear and increase the risk of a crash.

Documents say the problem is caused by a lost signal between a transmission speed sensor and the powertrain control computer. There also could be corrosion and problems with connector pins.

Dealers will update the powertrain control software at no cost to owners, who will be notified by letters in early July.

In a statement Tuesday, Ford said it expects repairs to be available in the third quarter of this year. Owners will be able to use mobile service or pickup and delivery at participating dealers.

Ford says in documents posted Tuesday by the National Highway Traffic Safety Administration that it has 396 warranty and field reports and 124 customer complaints about the problem, covering 482 trucks.

The Dearborn, Michigan, automaker says it knows of 130 complaints to the government, with 52 alleging that rear wheels locked up or that drivers lost control of the trucks. Two of the complainants reported injuries and one reported a crash that could have been caused by the problem, Ford said.


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Ford’s statement said that before the trucks downshift, drivers could see a malfunction indicator light on the dashboard. In some cases, signals can be restored while the trucks are moving, and they can be driven normally. In other cases drivers may need to stop and restart the engine to get the transmissions to work properly.

The company says it expects fewer than 1% of the recalled vehicles to have the problem.

NHTSA said it started its investigation in March after getting complaints about sudden downshifts in the trucks’ automatic transmissions.

The agency is looking into whether those trucks should have been included in previous recalls for the problem.

Ford started recalling trucks and other vehicles from the 2011 and 2012 model years in 2016, and added two recalls in 2019 covering pickups from the 2011 to 2013 model years. The recalls covered about 1.5 million vehicles.

The company said it’s working with NHTSA to support the investigation.

Owners can direct any questions to Ford customer service at (866) 436-7332. Ford’s number for the recall is “24S37.”

Owners may also contact NHTSA’s safety hotline at (888) 327-4236 (toll-free at 1-800-424-9153) or go to www.nhtsa.gov for further information.

Previous F-150 recalls

Ford in January, recalled nearly 113,000 F-150 pickup trucks over concerns a rear axle hub could break off, causing the vehicle to lose power or roll away when in park. 

Before then, in July 2023, the automaker recalled about 870,000 F-150 pickup trucks because of a faulty parking brake that could turn on by itself, causing the driver to lose control. 

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“CBS Weekend News” headlines for Saturday, Sept. 28, 2024

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“CBS Weekend News” headlines for Saturday, Sept. 28, 2024 – CBS News


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Here’s a look at the top stories making headlines on the “CBS Weekend News’ with Nancy Chen.

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Chicago White Sox set Major League record for most losses in a season

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Chicago White Sox set Major League record for most losses in a season – CBS News


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The Chicago White Sox on Friday set a Major League Baseball record when they recorded their 121st loss of the season, the most in modern baseball history.

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North Carolina’s Asheville devastated after Helene’s damage cuts power, floods roads

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Floodwaters pushed by the remnants of Hurricane Helene left North Carolina’s largest mountain city largely cut off Saturday by damaged roads and a lack of power and cellphone service, part of a swath of destruction across southern Appalachia that left an unknown number dead and countless worried relatives unable to reach loved ones.

In North Carolina alone, more than 400 roads remained closed on Saturday as floodwaters began to recede and reveal the extent of damage. North Carolina Gov. Roy Cooper said that supplies were being airlifted to that part of the state. Cooper said two people died in his state, Helene killed at least 52 people across multiple states.

Among those rescued from rising waters was nurse Janetta Barfield, whose car was swamped on Friday morning as she left an overnight shift at Asheville’s Mission Hospital. She said she watched a car in front of her drive through standing water and thought it was safe to proceed. But her car stalled, and within minutes water had filled her front seat up to her chest. A nearby police officer who saw her car stall helped her to safety.

“It was unbelievable how fast that creek got just in like five minutes,” Barfield said.

Tropical Weather
Emergency personnel watch as floodwaters rise, Friday, Sept. 27, 2024, in Asheville, N.C.

Erik Verduzco / AP


Early on Saturday morning, many gas stations were closed because they didn’t have electricity, and the few that were open had hourlong lines wrapped around the block. The hub of tourism and arts, home to about 94,000 people, was unusually still after floodwaters swamped neighborhoods known for drawing visitors including Biltmore Village and the River Arts District, which is home to numerous galleries, shops and breweries.

More than 700,000 power customers were without power across North Carolina, including 160,000 in Buncombe County. Interstate 40 and I-26 were impassible in multiple locations, and a state transportation department map showed that most routes into Asheville and across much of the mountains were snarled. North Carolina’s Department of Transportation posted on social media on Saturday afternoon that “all roads in Western North Carolina should be considered closed.”

In Asheville, there was no cellular service and no timeline for when it would be restored. 

“We have had some loss of life,” County Emergency Services Director Van Taylor Jones told reporters. However, he said they were not ready to report any specifics. Officials have been hindered in contacting next of kin by the communications outages. Asheville police instituted a curfew from 7:30 p.m. Friday to 7:30 a.m. Saturday. 

“The curfew is to ensure the public’s safety and will be in effect until further notice,” police said. 

Asheville transit services were also suspended, police said. The city advised residents to boil “all water used for human consumption,” as there was at least one significant water line break during the storm. Many residents might not be getting water or reduced or no pressure water. 

Jones said the area experienced a cascade of emergencies that included heavy rain, high winds and mudslides. Officials said they tried to prepare for the storm but its magnitude was beyond what they could have imagined.

“It’s not that we (were) not prepared, but this is going to another level,” Sheriff Quentin Miller said. “To say this caught us off-guard would be an understatement.”

Tropical Weather
The banks of the Swannanoa river overflow an effect of Hurricane Helene, Friday, Sept. 27, 2024, in Asheville, N.C.

Erik Verduzco / AP


Atlanta resident Francine Cavanaugh said she has been unable to reach her sister, son, or friends in the Asheville area.

“My sister checked in with me yesterday morning to find out how I was in Atlanta,” she said on Saturday. “The storm was just hitting her in Asheville, and she said it sounded really scary outside.”

Cavanaugh said her sister had no idea how bad the storm would be there. She told Cavanaugh she was going to head out to check on guests at a vacation cabin “and that’s the last I heard of her. I’ve been texting everyone that I know with no response. All phone calls go directly to voicemail.”





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