CBS News
IRS is creating unconscionable delays for a major issue, watchdog says. Here’s what to know.
The IRS is far too slow in resolving a major problem for taxpayers, who must wait almost two years for the tax agency to clear up identity theft cases, according to a new report from the National Taxpayer Advocate, an independent watchdog that’s part of the IRS.
In April 2024, the IRS took more than 22 months to resolve identity theft victims’ assistance cases, up from 19 months earlier this year, the report said.
The IRS had about 500,000 unresolved cases of identity theft as of April, the NTA added. These occur when fraudsters file a tax return using a taxpayer’s Social Security number with the goal of claiming their tax refund — an issue that is typically discovered when the actual taxpayer files their own return. In these cases, the IRS freezes the second return so it can figure out which taxpayer is the legitimate one.
The nearly two-year wait to resolve identity theft cases comes even as the IRS has been bolstered by billions in funding from the Inflation Reduction Act that President Joe Biden signed into law in August 2022. Overall, this year’s tax season went much smoother than prior years, but Erin M. Collins, who leads the organization assigned to protect taxpayers’ rights under the Taxpayer Bill of Rights, called out the delays to help victims of identity theft.
“IRS delays in resolving identity theft victim assistance cases are unconscionable,” Collins said.
And further harm could befall identity theft victims, who are often dealing with other related issues. For instance, tax refunds can be delayed, contributing to financial insecurity, especially as two-thirds of identity theft victims are low-income and rely on their refunds to pay for their basic living expenses.
“These delays are particularly challenging for low-income taxpayers who may rely on these refunds to pay their day-to-day living expenses or expenses accrued throughout the year, such as medical bills. In addition, these identity theft victims may struggle to secure certain kinds of loans, such as mortgages,” the report said.
In an emailed response to CBS MoneyWatch, the IRS said it “recognizes that the backlog of identity theft cases remains one of the most significant ongoing service gaps,” and added it appreciates the NTA calling attention to the issue.
“It’s important to note that the IRS is actively working to implement a range of improvements to provide faster service to victims of identity theft, including identifying, training and moving additional resources to work these important cases,” the agency said. “Other actions planned are to review our processes and identify new practices that will improve the process.”
The IRS noted that it has tripled its closure rate of identity theft cases since 2020, and that increased funding from the IRA will help improve its ability to resolve these issues.
2024 tax filing season
The report details the federal tax collector’s performance in modernizing its technologies, the speed with which it answers its phones and the rate it sends out refund checks, among other things.
Overall, the 2024 filing season went far more smoothly than recent years, especially compared with the “abysmal” service that taxpayers experienced during the pandemic, the NTA said.
“Not to be overly dramatic, but during the last four years, I believe we have progressed from a place of despair to a place of hope and optimism for the future of the agency and therefore for taxpayers,” Collins said.
The IRS originally received an $80 billion infusion under the Inflation Reduction Act, but that money is vulnerable to potential cutbacks.
Last year’s debt ceiling and budget cuts deal between Republicans and the White House resulted in $1.4 billion rescinded from the agency and a separate agreement to take $20 billion from the IRS over the next two years and divert those funds to other nondefense programs.
Additional money for the IRS has been politically controversial since 2013, during the Obama administration, when the agency was found to have scrutinized political groups that applied for tax-exempt status. A report by the Treasury Department’s internal watchdog found that both conservative and liberal groups were chosen for close review.
“I believe the IRS has turned the corner, and with the additional multiyear funding provided by the Inflation Reduction Act, particularly for Taxpayer Services and information technology modernization,” Collins said. “I am bullish that the taxpayer experience will continue to improve and move onward and upward.”
—With reporting by the Associated Press.
President-elect Donald Trump has selected Chris Wright, a campaign donor and fossil fuel executive, to serve as energy secretary in his upcoming, second administration.
CEO of Denver-based Liberty Energy, Wright is a vocal advocate of oil and gas development, including fracking, a key pillar of Trump’s quest to achieve U.S. “energy dominance” in the global market.
Trump also said in a statement Saturday that Wright will serve on the newly-created National Energy Council, which will be chaired by North Dakota Gov. Doug Burgum, Trump’s selection for secretary of the Interior.
Burgum will oversee a panel that crosses all executive branch agencies involved in energy permitting, production, generation, distribution, regulation and transportation, Trump said in a previous statement.
Wright has been one of the industry’s loudest voices against efforts to fight climate change and could give fossil fuels a boost, including quick action to end a year-long pause on natural gas export approvals by the Biden administration.
Wright also has criticized what he calls a “top-down” approach to climate by liberal and left-wing groups and said the climate movement around the world is “collapsing under its own weight.”
Consideration of Wright to head the administration’s energy department won support from influential conservatives, including oil and gas tycoon Harold Hamm.
Hamm, executive chairman of Oklahoma-based Continental Resources, a major shale oil company, is a longtime Trump supporter and adviser who played a key role on energy issues in Trump’s first term.
Hamm helped organize an event at Trump’s Mar-a-Lago resort in April where Trump reportedly asked industry leaders and lobbyists to donate $1 billion to Trump’s campaign, with the expectation that Trump would curtail environmental regulations if re-elected.
The Energy Department is responsible for advancing energy, environmental and nuclear security of the United States. The agency is in charge of maintaining the country’s nuclear weapons, oversees 17 national research laboratories and approves natural gas exports, as well as ensuring environmental cleanup of the nation’s nuclear weapons complex. It also promotes scientific and technological research.
Republican Sen. John Barrasso, who is expected to become chairman of the Senate Energy and Natural Resources Committee, said Trump promised bold choices for his Cabinet, and Wright’s nomination delivers.
“He’s s an energy innovator who laid the foundation for America’s fracking boom. After four years of America last energy policy, our country is desperate for a secretary (of energy) who understands how important American energy is to our economy and our national security,″ Barrasso said of Wright, adding: “Wright will help ensure America remains committed to an all-of-the-above energy policy that puts American families first.”
Thomas Pyle, president of the American Energy Alliance, a conservative group that supports fossil fuels, said Wright would be “an excellent choice” for Energy secretary. Pyle led Trump’s Energy Department’s transition team in 2016.
Liberty is a major energy industry service provider, with a focus on technology. Wright, who grew up in Colorado, earned undergraduate degree at MIT and did graduate work in electrical engineering at the University of California-Berkeley and MIT. In 1992, he founded Pinnacle Technologies, which helped launch commercial shale gas production through hydraulic fracturing, or fracking.
He later served as chairman of Stroud Energy, an early shale gas producer, before founding Liberty Resources in 2010.
CBS News
A week before Texas mom Alyssa Burkett’s murder, the killer received a text: “I hope you handle it”
After Alyssa Burkett was murdered, detectives quickly learned that the prime suspect was the father of her child, Andrew Beard. But as the investigation unfolded, they would find out that Beard wasn’t the only one involved in the murder plot.
Take a look inside the investigation.
Oct. 2, 2020 | 9 a.m.
Carrollton Police Department
Shortly after 24-year-old Alyssa Burkett pulled into her parking space at work in Carrollton, Texas, a man with a gun shot her in the head through her car window and fled.
Carrollton Police Department
Burkett survived the gun blast, got out of her car and tried to get help. Her bloody hand left a print on the office window.
The assailant saw Burkett running and chased after her. He stabbed and slashed Alyssa 44 times and left the scene in his black SUV.
Lizatte Bowers/Alyssa Burkett, Facebook
When Burkett’s mother, Teresa Collard, arrived at the scene, she immediately gave detectives a name: Andrew Beard. Beard was the father of Burkett’s 1-year-old child, Willow.
Oct. 2, 2020 | 12 p.m.
Carrollton Police Department
Hours after the murder, police officers stopped Beard in his white Ford F-150 pickup truck. His fiancée, Holly Elkins, and baby Willow were with him. Beard was told he could leave the scene, but he couldn’t return home. Officers also seized his pickup truck.
Oct. 2, 2020 | 9 p.m.
Carrollton Police Department
Later that night, police searched Beard’s home and found a GPS tracker battery and charging stations that matched a tracking device detectives discovered under Burkett’s car earlier that day.
Carrollton Police Department
Investigators also uncovered what they believed to be an unregistered gun silencer.
Oct. 3, 2020 | 12 p.m.
Carrollton Police Department
The next day, detectives searched Beard’s white F-150 pickup truck and found a backpack. Inside, they uncovered two bottles of dark brown makeup, and a pair of men’s hiking boots that had been cut into pieces and were soaking in bleach.
Oct. 3, 2020
Carrollton Police Department
Later that night, police located that black Ford SUV the assailant drove to the scene. It was found abandoned less than a mile from Beard’s house.
Carrolton Police Department
When detectives searched the SUV, they found a fake beard smeared with dark brown makeup.
Oct. 5, 2020
Carrolton Police Department
When Beard learned there was a warrant for his arrest, he turned himself in to the Carrollton Police Department. He was charged with murder.
Oct. 6, 2020
Beard’s fiancée, Holly Elkins, voluntarily went to speak with detectives at the Carrollton Police Department.
Carrolton Police Department
During the interview, Elkins told investigators that Beard was at home with her on the morning of the murder. She also described herself as a “stage 5 clinger girlfriend,” and said she would have known if Beard left the house that morning.
Oct. 6, 2020 | 1:30 p.m.
Carrollton Police Department
After her interview, investigators said Elkins made the following internet searches:
“Can I not be brought to court if I have a psychiatrist note?”
“vulnerable patients going to court”
“contact psychiatrist in Dallas”
“Can I not be subpoenaed to jail if I have a mental issue?”
Oct. 29, 2020
Beard spent two weeks behind bars before he was released on bond. Carrollton Police Det. Jeremy Chevallier said he was worried about baby Willow’s safety, so he reached out to the federal government to take the case under federal firearm laws.
Because detectives found an unregistered silencer during the search of Beard’s home, the federal government agreed to take the case.
Carrollton Police Department
Eight days after he bonded out, Beard was rearrested and ultimately charged with cyberstalking using a dangerous weapon resulting in death.
July 15, 2022
In June 2022, Beard pleaded guilty to cyberstalking and using a dangerous weapon resulting in death.
FBI
One month later, he spoke to the FBI as part of a plea deal. And he had a lot to say about Elkins’ involvement in Burkett’s murder.
“…It was…’this is how you’re gonna do this,’ it was, ‘… you’re gonna wear this dark makeup …’ That was her plan…that’s how it’s gonna be done,” Beard told the FBI.
May 24, 2023
Beard was sentenced to 43 years in federal prison.
June 21, 2023
After speaking with Beard, the FBI spent about a year building a case against Elkins.
Investigators found internet searches and a Walgreens receipt that connected her to the crime.
Carrollton Police Department
They also dug into text messages between Elkins and Beard. In a text sent to Beard one week before Burkett’s murder, Elkins wrote, “I hope you handle it I’m not coming home to b**s***”
Elkins was indicted on three charges: conspiracy to stalk, stalking using a dangerous weapon resulting in serious bodily injury and death and brandishing a firearm in relation to a crime of violence.
July 6, 2023
Johnson County Sheriff’s Office
Elkins was arrested at the Miami airport by federal agents after returning from a trip to the Dominican Republic.
April 9 – 16, 2024
Lizette Bowers
Elkins’ trial began at the federal courthouse in downtown Dallas. After six days, the case went to the jury.
April 17, 2024
Stephen Green
The jury deliberated for about an hour-and-a-half before they found Elkins guilty on all counts. On Aug. 15, 2024, Elkins was sentenced to two life terms.
CBS News
A week before Texas mom Alyssa Burkett’s murder, the killer received a text: “I hope you handle it”
After Alyssa Burkett was murdered, detectives quickly learned that the prime suspect was the father of her child, Andrew Beard. But as the investigation unfolded, they would find out that Beard wasn’t the only one involved in the murder plot.
Take a look inside the investigation.
Oct. 2, 2020 | 9 a.m.
Carrollton Police Department
Shortly after 24-year-old Alyssa Burkett pulled into her parking space at work in Carrollton, Texas, a man with a gun shot her in the head through her car window and fled.
Carrollton Police Department
Burkett survived the gun blast, got out of her car and tried to get help. Her bloody hand left a print on the office window.
The assailant saw Burkett running and chased after her. He stabbed and slashed Alyssa 44 times and left the scene in his black SUV.
Lizatte Bowers/Alyssa Burkett, Facebook
When Burkett’s mother, Teresa Collard, arrived at the scene, she immediately gave detectives a name: Andrew Beard. Beard was the father of Burkett’s 1-year-old child, Willow.
Oct. 2, 2020 | 12 p.m.
Carrollton Police Department
Hours after the murder, police officers stopped Beard in his white Ford F-150 pickup truck. His fiancée, Holly Elkins, and baby Willow were with him. Beard was told he could leave the scene, but he couldn’t return home. Officers also seized his pickup truck.
Oct. 2, 2020 | 9 p.m.
Carrollton Police Department
Later that night, police searched Beard’s home and found a GPS tracker battery and charging stations that matched a tracking device detectives discovered under Burkett’s car earlier that day.
Carrollton Police Department
Investigators also uncovered what they believed to be an unregistered gun silencer.
Oct. 3, 2020 | 12 p.m.
Carrollton Police Department
The next day, detectives searched Beard’s white F-150 pickup truck and found a backpack. Inside, they uncovered two bottles of dark brown makeup, and a pair of men’s hiking boots that had been cut into pieces and were soaking in bleach.
Oct. 3, 2020
Carrollton Police Department
Later that night, police located that black Ford SUV the assailant drove to the scene. It was found abandoned less than a mile from Beard’s house.
Carrolton Police Department
When detectives searched the SUV, they found a fake beard smeared with dark brown makeup.
Oct. 5, 2020
Carrolton Police Department
When Beard learned there was a warrant for his arrest, he turned himself in to the Carrollton Police Department. He was charged with murder.
Oct. 6, 2020
Beard’s fiancée, Holly Elkins, voluntarily went to speak with detectives at the Carrollton Police Department.
Carrolton Police Department
During the interview, Elkins told investigators that Beard was at home with her on the morning of the murder. She also described herself as a “stage 5 clinger girlfriend,” and said she would have known if Beard left the house that morning.
Oct. 6, 2020 | 1:30 p.m.
Carrollton Police Department
After her interview, investigators said Elkins made the following internet searches:
“Can I not be brought to court if I have a psychiatrist note?”
“vulnerable patients going to court”
“contact psychiatrist in Dallas”
“Can I not be subpoenaed to jail if I have a mental issue?”
Oct. 29, 2020
Beard spent two weeks behind bars before he was released on bond. Carrollton Police Det. Jeremy Chevallier said he was worried about baby Willow’s safety, so he reached out to the federal government to take the case under federal firearm laws.
Because detectives found an unregistered silencer during the search of Beard’s home, the federal government agreed to take the case.
Carrollton Police Department
Eight days after he bonded out, Beard was rearrested and ultimately charged with cyberstalking using a dangerous weapon resulting in death.
July 15, 2022
In June 2022, Beard pleaded guilty to cyberstalking and using a dangerous weapon resulting in death.
FBI
One month later, he spoke to the FBI as part of a plea deal. And he had a lot to say about Elkins’ involvement in Burkett’s murder.
“…It was…’this is how you’re gonna do this,’ it was, ‘… you’re gonna wear this dark makeup …’ That was her plan…that’s how it’s gonna be done,” Beard told the FBI.
May 24, 2023
Beard was sentenced to 43 years in federal prison.
June 21, 2023
After speaking with Beard, the FBI spent about a year building a case against Elkins.
Investigators found internet searches and a Walgreens receipt that connected her to the crime.
Carrollton Police Department
They also dug into text messages between Elkins and Beard. In a text sent to Beard one week before Burkett’s murder, Elkins wrote, “I hope you handle it I’m not coming home to b**s***”
Elkins was indicted on three charges: conspiracy to stalk, stalking using a dangerous weapon resulting in serious bodily injury and death and brandishing a firearm in relation to a crime of violence.
July 6, 2023
Johnson County Sheriff’s Office
Elkins was arrested at the Miami airport by federal agents after returning from a trip to the Dominican Republic.
April 9 – 16, 2024
Lizette Bowers
Elkins’ trial began at the federal courthouse in downtown Dallas. After six days, the case went to the jury.
April 17, 2024
Stephen Green
The jury deliberated for about an hour-and-a-half before they found Elkins guilty on all counts. On Aug. 15, 2024, Elkins was sentenced to two life terms.
Trump selects Liberty Energy CEO Chris Wright as secretary of Energy
In their final meeting, Xi tells Biden that China is ready to work with a new US administration
Springfield, Minneota football teams to meet in Class 1A Prep Bowl
Trump selects Liberty Energy CEO Chris Wright as secretary of Energy
In their final meeting, Xi tells Biden that China is ready to work with a new US administration