Kare11
Delta customers still affected by worldwide internet outage
USDOT Sec. Pete Buttigieg announced an investigation into Delta’s disruptions, which were sparked by a global internet outage last week.
MINNEAPOLIS — The tears start comin’ and they don’t stop comin’ for Delta Air Lines, as flights continue to be affected by cancellations and delays amid a new investigation into the debacle, opened by the U.S Department of Transportation Tuesday.
U.S. Secretary of Transportation Pete Buttigieg announced the news on X (formerly Twitter), saying “airline passengers have the right to be treated fairly” in response to the ongoing disruptions sparked by a global internet outage last week.
KARE 11’s Kent Erdahl was at Minneapolis-St. Paul International Airport Tuesday, where he reported as of 1:30 p.m., Delta was behind 80 of MSP’s 83 flight cancellations — and another 136 delays.
As far as moving folks through departures, arrivals and baggage claim service counters, Erdahl said wait times have significantly improved over the last four days.
According to some travelers, even Monday’s wait times took hours. Erdahl said the apparent increase in Delta employees staffed Tuesday at MSP could be somewhat responsible for the shift.
While the dust over the fiasco seems to slowly be settling, travelers said they’re now dealing with another facet of the fallout: lost baggage. Erdahl talked with several families at MSP who said they’ve struggled to locate their luggage, which in many instances, got stuck somewhere along the route from travelers’ respective origins, or arrived without their owners to their intended destinations.
The mess started Friday and snowballed over the weekend after a worldwide internet disruption not only grounded planes but took bank and hospital systems offline, among other industries.
Officials determined cybersecurity firm CrowdStrike was to blame for the failure, the company claiming it resulted from the deployment of a faulty update to computers running Microsoft Windows.
In a statement to Delta employees on Monday, CEO Ed Bastian said he thought it’d still be at least “another couple days” before he’s confident the company can put the blunder behind them.
“Today will be a better day than yesterday, and hopefully Tuesday and Wednesday will be that much better again,” he said.
The Atlanta-based airline — with a major hub operating out of MSP — said it’s offering travel vouchers to affected customers.
For those details, visit Delta’s website.
Kare11
Preview: ‘The Stories From My Grandmother’s Hands’
MINNEAPOLIS — How much do you know about your grandma’s upbringing?
“The Stories From My Grandmother’s Hands” is a book that aims to show young Black children how their grandmas lived through beautiful illustrations and descriptions.
KARE 11 News at Noon shared more on Thursday about the impact that this book will have.
Kare11
Pumpkin display hopes to raise money for food shelf
Gary Peterson and his friends are collecting donations to help people in their community.
ST. LOUIS PARK, Minn. — A St. Louis Park pumpkin display is raising money for their local food shelf.
Gary Peterson started carving and painting three pumpkins over a decade ago. It’s now grown to over 100.
“I’ve heard people say they’ve come from Hutchinson,” he said.
Peterson along with two of his neighbors have spent the last 14 years growing their display, turning it into a neighborhood event.
“It’s been incredible, I just can’t believe how much this has expanded,” he said. “We did it just because we like to and then people were asking to give us money to cover the cost.”
The trio refused to take people’s money, but then one of them had an idea.
“My neighbor, Steve Leensvaart, just mentioned how about we just do it for the STEP program and the STEP program is our local food shelf in St. Louis Park,” he said.
So, they started to collect donations to help families in need. They’ve raised hundreds of dollars and donated hundreds of pounds of food over the last few years, carving for a cause.
“It is more gratifying every year,” Peterson said.
He estimated they have over 100 unique pumpkins in their yard. They’ve created the displays and come up with new family-friendly concepts for people to enjoy. Peterson said about 30 of their neighbors carved their own pumpkins to be put on display, and it’s been a big hit.
“It’s great. In the last couple of years, it’s turned into more of a neighborhood event,” said Sarah Durch.
“We love this Halloween display, we come every year to see it. We love that the whole community gets involved to craft and carve the pumpkins,” said Jami Gordon-Smith.
“The shading and the details are unbelievable,” said Elizabeth Hanson.
Hanson hopes to take her 2-year-old son trick or treating for the first time but is worried the cold temperatures might keep them indoors.
“We’re going trick or treating hopefully,” she said. “He’s going to be a firefighter, but we’re probably going to have sweatshirts maybe like two pairs of sweatpants underneath. We’re going to be bundled up.”
Gordon-Smith said her family will be out Halloween night no matter the weather.
“Halloween only comes once a year, so you really have to take advantage and enjoy the evening no matter what the weather brings,” she said. “Guess it’s not totally unheard of in Minnesota to have a cold Halloween, but we are going to try and modify and do a lot of layers underneath our costumes and then we might add some hats and maybe some warmer socks.”
Durch also isn’t surprised they’re in for another chilly night.
“Well, what would Halloween be without Minnesota cold? I feel like every time you plan a costume you have to plan for how you can make this work if it’s snowing,” she said.
Peterson said they will have a bonfire and some hot chocolate and cider on Halloween to keep trick-or-treaters warm while they look at their pumpkins.
Click here to learn where you can see the pumpkins and how you can donate.
Kare11
Search continues for Bemidji missing person
Jeremy Jourdain was 17 when he was last seen on Halloween 2016.
BEMIDJI, Minn. — The search for Jeremy Jourdain, who was last seen on Halloween in 2016, continues now eight years later.
Jourdain was last seen at a family member’s house in Bemidji, according to the U.S. Department of the Interior Indian Affairs. He left the residence near the 500 block of Wood Avenue after midnight and while people followed him, no one was able to find him.
Jourdain was 17 at the time.
Officials said he was wearing a blue and grey sweatshirt, and blue jeans when last seen. He is Native American and is described as 6 foot 5 and 175 pounds.
If you have any information on his whereabouts, you can contact the Bemidji Police Department at (218) 333-9111. Tips can also be sent to 1-833-560-2065, or you can email ojs_mmu@bia.gov.