CBS News
Strikes start at top hotel chains across the country as housekeepers seek higher wages
With up to 17 rooms to clean each shift, Fatima Amahmoud’s job at the Moxy hotel in downtown Boston sometimes feels impossible.
There was the time she found three days worth of blond dog fur clinging to the curtains, the bedspread and the carpet. She knew she wouldn’t finish in the 30 minutes she is supposed to spend on each room. The dog owner had declined daily room cleaning, an option that many hotels have encouraged as environmentally friendly but is a way for them to cut labor costs and cope with worker shortages since the COVID-19 pandemic.
Unionized housekeepers, however, have waged a fierce fight to restore automatic daily room cleaning at major hotel chains, saying they have been saddled with unmanageable workloads, or in many cases, fewer hours and a decline in income.
The dispute has become emblematic of the frustration over working conditions among hotel workers, who were put out of their jobs for months during pandemic shutdowns and returned to an industry grappling with chronic staffing shortages and evolving travel trends.
Charles Krupa / AP
More than 40,000 workers, represented by the UNITE HERE union, have been locked in difficult contract negotiations with major hotel chains that include Hilton, Hyatt, Marriott and Omni. They are seeking higher wages and a reversal of service and staffing cuts.
At least 15,000 workers have voted to authorize strikes if no agreements are reached after contracts expire at hotels in 12 cities, from Honolulu to Boston.
The first of the strikes began Sunday, when more than 4,000 workers walked off the job at hotels in Boston, San Francisco, San Jose, Seattle, and Greenwich, Connecticut, UNITE HERE said.
“We said many times to the manager that it is too much for us,” said Amahmoud, whose hotel was among those where workers have authorized a strike but have not yet walked out.
Michael D’Angelo, Hyatt’s head of labor relations for the Americas, said the company’s hotels have contingency plans to minimize the impact of the strikes.”We are disappointed that UNITE HERE has chosen to strike while Hyatt remains willing to negotiate,” he said.
In a statement before the strikes began, Hilton said it was “committed to negotiating in good faith to reach fair and reasonable agreements.” Marriott and Omni did not return requests for comments.
Seeking family-sustaining compensation
The labor unrest serves as a reminder of the pandemic’s lingering toll on low-wage women, especially Black and Hispanic women who are overrepresented in front-facing service jobs. Although women have largely returned to the workforce since bearing the brunt of pandemic-era furloughs — or dropping out to take on caregiving responsibilities — that recovery has masked a gap in employment rates between women with college degrees and those without.
The U.S. hotel industry employs about 1.9 million people, some 196,000 fewer workers than in February 2019, according to Bureau of Labor Statistics. Nearly 90% of building housekeepers are women, according to federal statistics.
It’s a workforce that relies overwhelmingly on women of color, many of them immigrants, and which skews older, according to UNITE HERE.
Union President Gwen Mills characterizes the contract negotiations as part of long-standing battle to secure family-sustaining compensation for service workers on par with more traditionally male-dominated industries.
“Hospitality work overall is undervalued, and it’s not a coincidence that it’s disproportionately women and people of color doing the work,” Mills said.
Charles Krupa / AP
The union hopes to build on its recent success in southern California, where after repeated strikes it won significant wage hikes, increased employer contributions to pensions, and fair workload guarantees in a new contract with 34 hotels. Under the contract, housekeepers at most hotels will earn $35 an hour by July 2027.
The American Hotel And Lodging Association says 80% of its member hotels report staffing shortages, and 50% cite housekeeping as their most critical hiring need.
Kevin Carey, the association’s interim president and CEO, says hotels are doing all they can to attract workers. According to the association’s surveys, 86% of hoteliers have increased wages over the past six months, and many have offered more flexibility with hours or expanded benefits. The association says wages for hotel workers have risen 26% since the pandemic.
“Now is a fantastic time to be a hotel employee,” Carey said in an emailed statement to The Associated Press.
Hotel workers say the reality on the ground is more complicated.
Maria Mata, 61, a housekeeper at the W Hotel in San Francisco, said she earns $2,190 every two weeks if she gets to work full-time. But some weeks, she only gets called in one or two days, causing her to max out her credit card to pay for food and other expenses for her household, which includes her granddaughter and elderly mother.
“It’s hard to look for a new job at my age. I just have to keep the faith that we will work this out,” Mata said.
Guests at the Hilton Hawaiian Village often tell Nely Reinante they don’t need their rooms cleaned because they don’t want her to work too hard. She said she seizes every opportunity to explain that refusing her services creates more work for housekeepers.
Hospitality industry rebounds but not for workers
Since the pandemic, UNITE HERE has won back automatic daily room cleans at some hotels in Honolulu and other cities, either through contract negotiations, grievance filings or local government ordinances.
But the issue is back on the table at many hotels where contracts are expiring. Mills said UNITE HERE is striving for language to make it difficult for hotels to quietly encourage guests to opt out of daily housekeeping.
The U.S. hotel industry has rebounded from the pandemic despite average occupancy rates that remain shy of 2019 levels, largely due to higher room rates and record guest spending per room. Average revenue per available room, a key metric, is expected to reach a record high of $101.84 in 2024, according the hotel association.
David Sherwyn, the director of the Cornell University Center for Innovative Hospitality Labor & Employment Relations, said UNITE HERE is a strong union but faces a tough fight over daily room cleaning because hotels consider reducing services part of a long-term budget and staffing strategy.
“The hotels are saying the guests don’t want it, I can’t find the people and it’s a huge expense,” Sherwyn said. “That’s the battle.”
Workers bristle at what they see as moves to squeeze more out of them as they cope with erratic schedules and low pay. While unionized housekeepers tend to make higher wages, pay varies widely between cities.
Chandra Anderson, 53, makes $16.20 an hour as a housekeeper at the Hyatt Regency Baltimore Inner Harbor, where workers have not yet voted to strike. She is hoping for a contract that will raise her hourly pay to $20 but says the company came back with a counteroffer that “felt like a slap in the face.”
Anderson, who has been her household’s sole breadwinner since her husband went on dialysis, said they had to move to a smaller house a year ago in part because she wasn’t able to get enough hours at her job. Things have improved since the hotel reinstated daily room cleaning earlier this year, but she still struggles to afford basics like groceries.
Tracy Lingo, president of UNITE HERE Local 7, said the Baltimore members are seeking pensions for the first time but the biggest priority is bringing hourly wages closer to those in other cities.
“That’s how far behind we are,” Lingo said.
CBS News
How to watch the Minnesota Vikings vs. Chicago Bears NFL game today: Livestream options, more
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The Minnesota Vikings will take on the Chicago Bears today. The Vikings are currently 8-2, an impressive run so far this season, and will be looking to add a fourth win to their current streak after last Sunday’s 23-13 win against the Tennessee Titans. The Bears, on the other hand, are entering this game on the heels of a four-game losing streak after a tough 20-19 loss against the Green Bay Packers last Sunday.
Here’s how and when you can watch the Vikings vs. Bears game today, whether or not you have cable.
How and when to watch the Minnesota Vikings vs. Chicago Bears
The Vikings vs. Bears game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (11:00 a.m. PT). The game will air on Fox and stream on Fubo and the platforms featured below.
How and when to watch the Minnesota Vikings vs. Chicago Bears game without cable
You can watch this week’s NFL game on Fox via several streaming services. All you need is an internet connection and one of the top options outlined below.
Fubo offers you an easy, user-friendly way to watch NFL games on CBS, Fox, NBC, ABC, ESPN, and NFL Network, plus NCAA football channels. The Pro tier includes 200+ channels and unlimited DVR, while the Elite with Sports Plus tier adds NFL RedZone and 4K resolution. New subscribers get a seven-day free trial and all plans allow streaming on up to 10 screens simultaneously.
You can watch today’s game with a subscription to Sling’s Orange + Blue tier, which includes ESPN, ABC, NBC, and Fox. The plan offers 46 channels with local NFL games, nationally broadcast games and 50 hours of DVR storage. For complete NFL coverage, add Paramount+ to get CBS games, or upgrade with the Sports Extra add-on for additional sports channels like Golf Channel, NBA TV and NFL RedZone.
Watching NFL games, including Fox broadcasts, is simple with Hulu + Live TV, which includes 90 channels, unlimited DVR storage, and access to NFL preseason games, live regular season games and studio shows. The service includes ESPN+ and Disney+ in the subscription.
Want to watch today’s game live on your smartphone? If so, NFL+ streaming service is the solution you’re looking for. It lets you watch NFL Network and out-of-market games on mobile devices, with an upgrade option to NFL+ Premium that includes NFL RedZone for watching up to eight games simultaneously. Note that NFL+ only works on phones and tablets, not TVs.
CBS News
How to watch the Detroit Lions vs. Indianapolis Colts NFL game today: Livestream options, more
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The Detroit Lions will face off against the Indianapolis Colts today. The Lions enter this game as top contenders with a near-perfect record of 9-1 so far this season. The Colts, who are 5-6 this season, could have a tough game on their hands against the Lions but will be looking to rack up another win after prevailing over the New York Jets in a tight game last Sunday.
Here’s how and when you can watch the Colts vs. Lions game today, whether or not you have cable.
Here’s how and when to watch the Detroit Lions vs. Indianapolis Colts
The Lions vs. Colts game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (11:00 a.m. PT). The game will air on Fox and stream on Fubo and the platforms featured below.
How and when to watch the Detroit Lions vs. Indianapolis Colts game without cable
You can watch this week’s NFL game on Fox via several streaming services. All you need is an internet connection and one of the top options outlined below.
Experience NFL action like never before with Fubo’s comprehensive sports streaming platform. From Sunday showdowns to primetime matchups, catch every NFL game across major networks including CBS, Fox, NBC, ABC, ESPN and NFL Network. Choose the Pro package to unlock 200+ channels and limitless DVR storage, or elevate your game-day experience with the Elite with Sports Plus package, featuring NFL RedZone’s commercial-free scoring highlights and stunning 4K quality.
Test drive the service with a no-commitment seven-day free trial, and share the excitement with family and friends — Fubo supports simultaneous streaming on up to 10 devices, so everyone can watch their favorite teams.
You can watch today’s game with a subscription to Sling’s Orange + Blue tier, which includes ESPN, ABC, NBC, and Fox. The plan offers 46 channels with local NFL games, nationally broadcast games, and 50 hours of DVR storage. For complete NFL coverage, add Paramount+ to get CBS games, or upgrade with the Sports Extra add-on for additional sports channels like Golf Channel, NBA TV and NFL RedZone.
Watching NFL games, including Fox broadcasts, is simple with Hulu + Live TV, which includes 90 channels, unlimited DVR storage, and access to NFL preseason games, live regular season games and studio shows. The service includes ESPN+ and Disney+ in the subscription.
Want to watch today’s game live on your smartphone? If so, NFL+ streaming service is the solution you’re looking for. It lets you watch NFL Network and out-of-market games on mobile devices, with an upgrade option to NFL+ Premium that includes NFL RedZone for watching up to eight games simultaneously. Note that NFL+ only works on phones and tablets, not TVs.
CBS News
How to watch the New England Patriots vs. Miami Dolphins NFL game today: Livestream options, more
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The New England Patriots will face off against the Miami Dolphins in a game today at the Hard Rock Stadium in Miami. The Patriots have had an uneven season so far, coming into the game with a record of 3-8, including a 28-22 loss to the Los Angeles Rams on November 17. The Dolphins, however, haven’t fared much better this season as they enter the game with a record of 4-6, although they are coming off two wins in a row, the latest against the Las Vegas Raiders last weekend.
Keep reading to find out how and when to watch the New England Patriots vs. Miami Dolphins game today, even without cable.
CBS, Paramount+ and CBS Essentials are all subsidiaries of Paramount Global.
How and when to watch the New England Patriots vs. Miami Dolphins game today
The New England Patriots vs. Miami Dolphins game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (10:00 a.m. PT). The football game will be shown on CBS and streamed on Paramount+ and the platforms noted below.
How and when to watch the New England Patriots vs. Miami Dolphins game without cable
While CBS is available with many basic cable packages, you’ll have other viewing options, too for the Patriots-Dolphins game. Just understand that the below streaming options will require the use of an internet provider:
Paramount+: Watch CBS-aired NFL games without cable
With Paramount+ you’ll have multiple viewing options to choose from. You can catch NFL games on the Paramount+ Essential tier for just $7.99 each month or you can watch college football with a Paramount+ with Showtime subscription for $12.99 monthly. In addition to live streams of NFL games airing on CBS, you’ll get to watch additional live sporting events including NCAA college football, PGA Tour golf, soccer and more.
Get started with Paramount+ here today.
Amazon Prime Video: Add Paramount+ to your existing subscription
Already have an Amazon Prime Video account? Simply add Paramount+ to your current subscription to watch all the CBS-aired NFL games in addition to Paramount+ originals. The same prices from above apply, depending on which tier you choose. Not sure which is best for you? Don’t worry. Both options come with a free seven-day trial that can help you decide.
Watch the Patriots-Dolphins game on Amazon Prime Video.
Fubo: Watch the Patriots-Dolphins game for free
Looking for an inexpensive way to watch football? Fubo could be the best way to do so. The live TV streamer is currently offering a seven-day free trial and $30 off of your first month’s subscription. Once subscribed, you’ll gain access to all of their live sporting events immediately. And there will be a lot to choose from. Not only does Fubo come with access to NFL games airing on your local CBS channel, it also includes Fox Sunday NFC games, “Sunday Night Football” on NBC, “Monday Night Football” on ABC and ESPN and all of the games that air on the NFL Network. So don’t wait.
Get started with Fubo online now.
How to watch the Minnesota Vikings vs. Chicago Bears NFL game today: Livestream options, more
How to watch the Detroit Lions vs. Indianapolis Colts NFL game today: Livestream options, more
How to watch the New England Patriots vs. Miami Dolphins NFL game today: Livestream options, more
How to watch the Minnesota Vikings vs. Chicago Bears NFL game today: Livestream options, more
How to watch the Detroit Lions vs. Indianapolis Colts NFL game today: Livestream options, more