Online pharmacy Truepill.com, run by PostMeds Inc, has agreed to pay $7.5 million to settle a class action lawsuit related to a data breach that exposed sensitive customer information. Though the company is not admitting any wrongdoing, it has chosen to settle the matter out of court. The breach reportedly occurred between August 30 and September 1, 2023, and may have affected a large number of users.
If you were a customer during that period, you could be eligible for up to $4,000 in reimbursement—plus free credit monitoring services or a cash payment. Here’s everything you need to know.
What Happened?
According to the lawsuit, PostMeds Inc. failed to maintain proper cybersecurity, which allowed hackers to access personal customer data. The compromised information may include:
- Social Security Numbers (SSNs)
- Dates of Birth
- Medical Record Numbers
- Health Insurance Information
This type of data is often used for identity theft or insurance fraud, making the breach especially serious.
Who Can Claim the Settlement?
You may qualify for a payout if:
- You were a Truepill customer, and
- Your data was compromised during the breach window from August 30 to September 1, 2023.
What Can You Get?
Eligible class members can receive:
Up to $4,000 in Reimbursements:
You can claim for verified losses due to:
- Identity theft or fraud
- Bank or credit card fees
- Charges for travel, communication, or professional services
- Any other expenses related to resolving issues caused by the breach
You’ll need to provide proof such as:
- Receipts
- Account statements
- Bills
- Invoices
- Letters from financial or professional institutions
Free Data Protection (Optional):
Instead of reimbursement or cash, you can choose one year of free monitoring through:
- Financial Shield Complete
- Medical Shield Complete
These services will be provided by Cyex to help protect your financial and medical data going forward.
Cash Fund Payment Option:
If you don’t claim reimbursement or monitoring, you can opt for a cash fund payment. This is a share of the leftover settlement money divided among all claimants. The exact amount will depend on how many people file claims.
Important Deadlines
- April 12, 2025: Deadline to exclude yourself or object to the settlement.
- June 12, 2025: The final approval hearing, where the court will decide if the settlement terms are fair and can proceed.
Another Settlement to Watch: LoanCare Cybersecurity Breach
In a separate class action lawsuit, LoanCare has agreed to pay $5.9 million to settle claims tied to its own cybersecurity breach. Affected customers could receive between $100 and $6,500, depending on their losses.
The best part? Only a bill is needed to prove eligibility—making it easier than most to file a claim and get a piece of the settlement.
If you were a True pill customer affected by the 2023 data breach, you may be entitled to compensation or free identity protection services. With up to $4,000 available per person and an optional cash payment, it’s worth taking the time to check your eligibility and file your claim. Just be sure to submit all required documents and meet the deadlines. With another similar payout available from Loan Care, now is the time for consumers to act and claim the compensation they deserve.