A Grocery Outlet store in Hemet, California, has introduced a strict new rule to prevent shoplifting: no personal bags allowed while shopping. The change was shared by the store’s local owners in a Facebook post, and it has already gone into effect.
The store’s management said the move is necessary due to a sharp rise in theft, which they say is hurting both their business and the local community.
New Rule for Shoppers
From now on, customers visiting the Hemet Grocery Outlet will need to leave their personal bags—including large handbags and reusable shopping bags—at the front counter when they enter the store. They can only use the store’s shopping carts or hand baskets while browsing.
If someone needs anything from their personal bag, like a wallet or phone, they are allowed to take those items before handing over the rest of the bag at the entrance.
Why the Change Was Made
Store owners Matt and Allison, who run the franchise, explained that the rule was necessary because theft has become a serious problem. The Hemet location is independently owned, which means any loss affects their business directly.
“While this has always been posted on our front door, some customers have taken advantage and left the store without paying,” the owners said in their post.
They added that these changes are being made so they can keep prices affordable for everyone.
Support for Struggling Shoppers
The store’s message also showed compassion. The owners encouraged shoppers not to steal if they are facing tough times. Instead, they offered to help.
“If anyone is struggling, please do not resort to theft. Ask for one of the owners, and we will see what we can do to help,” they wrote.
They even promised to take down names and contact details so they could offer support or connect shoppers with local resources.
The Bigger Problem of Theft in California
The move by the Hemet Grocery Outlet comes as retail theft has been rising across California. Since the pandemic, many stores have been forced to lock up even everyday items like baby formula and socks.
According to the Public Policy Institute of California, shoplifting jumped nearly 40% in 2023. In response, voters passed Proposition 36 in 2024, which brought stricter penalties for theft and lowered the felony theft limit from $950 to $450.
These legal changes reversed parts of Proposition 47, a law passed in 2014 that treated most shoplifting under $950 as a misdemeanor.
Store’s Hope for Understanding
The Hemet Grocery Outlet said it understands this new rule may not be convenient, but it’s the only way to protect their business and keep serving the community.
“We appreciate all of you,” the owners said at the end of their post.
As theft continues to rise in California, small business owners are being forced to make tough choices. The Hemet Grocery Outlet’s new rule banning personal bags may seem strict, but it’s aimed at protecting their store and ensuring fair prices for honest customers. At the same time, the owners are showing compassion by offering help to those who need it. As more stores take similar steps, customers will likely see more changes aimed at keeping both products and people safe.