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What is Microsoft’s “blue screen of death?” Here’s what it means and how to fix it.
The Microsoft outage caused by a CrowdStrike software update has caused the return of a familiar, if unwanted, screen for many Windows users: The so-called “blue screen of death,” indicating their computer systems aren’t functional.
The outage has affected consumers as well as businesses across the globe in the airline, banking, media and healthcare industries. Blue screens of death were visible on computer screens at multiple airports Friday, according to images shared on social media.
The blue screen of death has been around for decades, with the screen designed for early Windows systems to display when users’ operating systems glitched. Microsoft, which describes them as “blue screen errors” or STOP code errors, says the screen continues to be displayed “if a serious problem causes Windows to shut down or restart unexpectedly.”
The worldwide outage was caused by a technical problem that global cybersecurity firm CrowdStrike said it had identified in its software and was working to resolve. CrowdStrike provides antivirus software to Microsoft for its Windows devices.
In a tweet posted Friday morning, Microsoft said its “previously impacted Microsoft 365 apps and services have recovered.”
However, some customers responded that their computers were still displaying blue screens of death.
How can I fix the blue screen of death?
In an earlier social media post, Microsoft said that users can fix the blue screen of death by restoring their Windows 365 Cloud PC “to a known good state prior to the release of the update,” or replacing the buggy version of Windows 365 to the system right before CloudStrike issued its faulty update.
Microsoft included a link to a page with instructions on how to restore Windows. Users are given choices of various restart points that are between 4 hours to 24 hours earlier.
In a separate update on its website, Microsoft also said that users may encounter a bug check called BSOD, or blue screen of death, “and get stuck in a restarting state.”
In other words, the BSOD indicates that a computer has been knocked offline and that its operating system is not functional, sometimes forcing users into what can seem like a never-ending recovery loop before the PCs start properly again.
How long does it take to get rid of the blue screen?
Microsoft warned that its customers may have to reboot as many as 15 times before they’re successful in restoring their computing systems.
Microsoft said that some users have reported that they have been able to successfully reboot their machines.
“We have received reports of successful recovery from some customers attempting multiple Virtual Machine restart operations on affected Virtual Machines,” the company said. It advises Windows users to login to the Azure Portal, its cloud computing product, and to initiate a restart.
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North Carolina governor’s race rocked by CNN report on Mark Robinson’s alleged incendiary comments
Editor’s note: This story contains highly offensive language.
Washington — North Carolina Lt. Gov. Mark Robinson, the Republican nominee for governor, posted a slew of incendiary, explicit and racist comments on a pornographic website more than a decade ago, according to a CNN investigation released Thursday that has shaken the state’s gubernatorial race.
The report focused on comments made by an account with the name “minisoldr” on a pornographic website called Nude Africa between 2008 and 2012. The account used the name “mark robinson” in its profile and a number of biographical details posted by the account line up with Robinson’s own history, according to CNN. The network reported that Robinson appeared to use the account name on other platforms over the years, including YouTube and Pinterest, and that the email address associated with the account belonged to Robinson.
On the Nude Africa forum, the user expressed a desire to “bring [slavery] back” and “buy a few” slaves, while identifying himself as a “black NAZI,” according to CNN.
“Slavery is not bad. Some people need to be slaves. I wish they would bring it (slavery) back. I would certainly buy a few,” the account wrote in a discussion about Black Republicans in 2010, according to CNN.
“I like watching tranny on girl porn!” the minisoldr account also posted on Nude Africa, according to CNN. “That’s f****** hot! It takes the man out while leaving the man in! And yeah I’m a ‘perv’ too!”
In March 2012, minisoldr posted a preference for Hitler over former President Barack Obama’s administration: “I’d take Hitler over any of the s*** that’s in Washington right now!”
Minisoldr also used racist language to vilify civil rights hero Martin Luther King Jr.
“I’m not in the KKK. They don’t let blacks join. If I was in the KKK I would have called him Martin Lucifer Koon!” the account posted in October 2011, according to CNN.
Reports emerged earlier Thursday that CNN was planning to publish a damaging story that could lead other Republicans to call on Robinson to drop out of the race. In a video posted to X before the CNN story was published, Robinson flatly denied that he said anything in the CNN report and insisted he won’t drop out. North Carolina will begin mailing ballots to members of the military and voters outside the U.S. on Friday.
“The things that you will see in that story, those are not the words of Mark Robinson,” Robinson said in his video. “You know my words, you know my character and you know that I have been completely transparent in this race and before.”
Jason Armond / Los Angeles Times via Getty Images
Robinson echoed those comments in an interview with CNN. “This is not us. These are not our words. And this is not anything that is characteristic of me,” Robinson said, adding that he wouldn’t “get into the minutia of how somebody manufactured this, these salacious tabloid lies” when presented with evidence that the account belonged to him.
Robinson, who is 56 and married with two children, has a history of inflammatory remarks that have widely circulated since he won the state’s Republican primary in March. Serving as North Carolina’s lieutenant governor since 2021, he gained prominence in Republican circles after he delivered a pro-gun rights speech that went viral and kickstarted his political career. He’s made inflammatory comments across a number of topics — from Islam to abortion to feminism — but he’s been especially vocal on LGBTQ+ issues.
If elected, Robinson would become the first Black governor of North Carolina. Former President Donald Trump, who endorsed Robinson for governor, has referred to him as “Martin Luther King on steroids.”
The lieutenant governor blamed the CNN report on his Democratic opponent, North Carolina Attorney General Josh Stein.
“You all have seen the half truths and outright lies of Josh Stein,” Robinson said, claiming that Stein leaked the story to CNN.
The report’s release has spurred concern among Republicans about their nominee’s prospects in the coming election. Sen. Ted Budd, a North Carolina Republican, told reporters ahead of its release on Thursday that “North Carolinian voters are smart, and they know how to pick each and every candidate based on their own merits.”
When asked whether Robinson should step down, Budd said he didn’t have enough information.
“They’ve been assaulting him for years,” Budd said before the article was published. “We’re going to gather our facts through the weekend.”
contributed to this report.
Certain boxes of waffles sold at Costco Wholesale stores in the Midwest are being recalled because they may contain plastic, according to a notice by supplier Kodiak Cakes.
The recall involves Kodiak Power Waffles Buttermilk & Vanilla 40 count with the UPC code 705599019203 and a use-by date of Jan. 10, 2026, and only impacts products with the lot code 24193-WL4 and a time stamp of 12:00-23:00, according to the Park City, Utah-based company.
The recalled products were sold at Costco warehouses in 13 states: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin.
The action was initiated “due to the potential presence of soft plastic film,” according to Kodiak, which noted that no injuries or illnesses had been reported.
Those who purchased the recalled product can return it to their local Costco for a refund.
People with questions can email Kodiak at: flapjacks@kodiakcakes.com or call 801-328-4067. Messages will be returned between 8 a.m. and 5 p.m. Mountain time, Monday through Friday.