CBS News
Olive Garden’s sales are dropping as customers cut back. Now, it’s revamping its menu.
Olive Garden’s menu of pastas and endless breadsticks failed to keep customers coming back this summer, with sales wilting at the Italian-restaurant chain. Now, the company plans to bring back some dishes it discontinued during the pandemic to convince diners to return.
The chain is bringing back its steak gorgonzola alfredo and stuffed chicken marsala, two dishes that it stopped serving during the pandemic, according to Ricardo Cardenas, the CEO of Olive Garden parent company Darden Restaurants. It’s also expanding its Never Ending Pasta Bowl offer by adding a new sauce — garlic herb — as an option.
Cardenas, who spoke during a September 19 earnings call, said the returning dishes will give “guests another reason to visit in the back half of this fiscal year.”
Olive Garden blamed its sales slump on “the sales softness that impacted the industry in July,” according to Darden Chief Financial Officer Raj Vennam on the call. Several restaurant chains have reported struggling to attract inflation-weary customers this year, especially as restaurant prices have surged 28% since January 2020, prior to the pandemic, prompting some to roll out savings promotions, such as McDonald’s $5 value meal.
“We always want to give our guests more of what they love when they come to Olive Garden, which is why we’re bringing back our Steak Gorgonzola Alfredo and Stuffed Chicken Marsala later in our fiscal year,” said Olive Garden spokeswoman Brittany Baron in an email to CBS MoneyWatch.
The company has also seen a rebound in the first three weeks of September, she added.
Olive Garden’s same-restaurant sales dropped 2.9% in its fiscal first quarter, which ended August 25. Darden CFO Vennam noted the company was “surprised by the significant step down in traffic beginning with the 4th of July holiday,” but also added that sales picked up in August.
Olive Garden’s new menu additions
The Italian chain added the garlic herb sauce as of September 23, Baron said. She added that the $13.99 price of the Never Ending Pasta Bowl hasn’t changed since 2022.
The company had discontinued the steak gorgonzola alfredo and stuffed chicken marsala dishes during the pandemic because it “streamlined our menus to help simplify operations and ensure the highest level of execution for our guests,” she added.
Darden CEO Cardenas said bringing back the two dishes will help the restaurant add more protein-based main courses.
“Both have been recast with higher-quality ingredients and easier execution for their restaurant teams,” Cardenas said on the conference call. “This announcement received tremendous applause from their general managers at their GM Conference in August.”
Darden last week also announced that Olive Garden is teaming up with Uber to offer third-party delivery service for the first time. Individual orders will be picked up and delivered by Uber Direct, a premium delivery service. Olive Garden won’t be listed on the broader Uber Eats platform.
If the initial pilot is successful, the delivery option will expand nationwide by May 2025, Darden said at the time.
CBS News
12/18: CBS Evening News – CBS News
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.
CBS News
Wisconsin school shooter was in contact with California man plotting his own attack, court documents say
The shooter who killed a student and teacher at a religious school in Wisconsin brought two guns to the school and was in contact with a man in California whom authorities say was planning to attack a government building, according to authorities and court documents that became public Wednesday.
Police were still investigating why the 15-year-old student at Abundant Life Christian School in Madison shot and killed a fellow student and teacher on Monday before shooting herself, Madison Police Chief Shon Barnes told the Associated Press Wednesday. Two other students who were shot remained in critical condition on Wednesday.
A Southern California judge issued a restraining order Tuesday under California’s gun red flag law against a 20-year-old Carlsbad man. The order requires the man to turn his guns and ammunition into police within 48 hours unless an officer asks for them sooner because he poses an immediate danger to himself and others.
Carlsbad is located just north of San Diego.
According to the order, the man told FBI agents that he had been messaging Natalie Rupnow, the Wisconsin shooter, about attacking a government building with a gun and explosives. The order doesn’t say what building he had targeted or when he planned to launch his attack. It also doesn’t detail his interactions with Rupnow except to state that the man was plotting a mass shooting with her.
CBS’ San Diego affiliate KFMB-TV reported that law enforcement searched the man’s home Tuesday night after the order was signed by the judge.
Police, with the assistance of the FBI, were scouring online records and other resources and speaking with the shooter’s parents and classmates in an attempt to determine a motive for the shooting, Barnes told the AP.
Police don’t know if anyone was targeted in the attack or if the attack had been planned in advance, the chief said. Police said the shooting occurred in a classroom where a study hall was taking place involving students from several grades.
“I do not know if if she planned it that day or if she planned it a week prior,” Barnes said. “To me, bringing a gun to school to hurt people is planning. And so we don’t know what the premeditation is.”
On a Madison city website providing details about the shooting, police disclosed Wednesday that two guns were found at the school, but only one was used in the shooting. A law enforcement source previously told CBS News the weapon used appears to have been a 9 mm pistol.
Barnes told the AP that he did not know how the suspected shooter obtained the guns and he declined to say who purchased them, citing the ongoing investigation.
No decisions have been made about whether Rupnow’s parents might be charged in relation to the shooting, but they have been cooperating, Barnes told the AP.
Abundant Life is a nondenominational Christian school that offers prekindergarten classes through high school. About 420 students attend the institution.
The Dan County Medical Examiner’s Office identified the two people killed Wednesday as 42-year-old Erin West and 14-year-old Rubi Vergara.
An online obituary on a local funeral site stated Vergara was a freshman who leaves behind her parents, one brother, and a large extended family. It described her as “an avid reader” who “loved art, singing and playing keyboard in the family worship band.”
West’s exact position with the school was unclear.
CBS News
12/18: The Daily Report – CBS News
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.