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Florida mother files lawsuit against AI company over teen son’s death: “Addictive and manipulative”

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A Florida mother filed a lawsuit against the artificial intelligence company, Character.AI, and Google, claiming that the Character.AI chatbot encouraged her son to take his own life.

In February, Megan Garcia’s 14-year-old son, Sewell Setzer, III died by suicide. She said her son was in a monthslong virtual emotional and sexual relationship with a chatbot known as “Dany.”

“I didn’t know that he was talking to a very human-like AI chatbot that has the ability to mimic human emotion and human sentiment,” Garcia said in an interview with “CBS Mornings.”

She said she thought her son, who she described as brilliant, an honor student and an athlete, was talking to his friends, playing games and watching sports on his phone.

But she started to become concerned when her son’s behavior began to change, saying he withdrew socially and stopped wanting to play sports.

“I became concerned when we would go on vacation and he didn’t want to do things that he loved, like fishing and hiking,” Garcia said. “Those things to me, because I know my child, were particularly concerning to me.”

In the lawsuit, Garcia also claims Character.AI intentionally designed their product to be hyper-sexualized, and knowingly marketed it to minors.

Character.AI called the situation involving Sewell Setzer tragic and said its hearts go out to his family, stressing it takes the safety of its users very seriously.

A spokesperson for Google told CBS News that Google is not and was not part of the development of Character.AI. In August, the company said it entered into a non-exclusive licensing agreement with Character.AI that allows it to access the company’s machine-learning technologies, but has not used it yet.

Garcias says she found out after her son’s death that he was having conversations with multiple bots, however he conducted a virtual romantic and sexual relationship with one in particular.

“It’s words. It’s like you’re having a sexting conversation back and forth, except it’s with an AI bot, but the AI bot is very human-like. It’s responding just like a person would,” she said. “In a child’s mind, that is just like a conversation that they’re having with another child or with a person.”

Garcia revealed her son’s final messages with the bot.

“He expressed being scared, wanting her affection and missing her. She replies, ‘I miss you too,’ and she says, ‘Please come home to me.’ He says, ‘What if I told you I could come home right now?’ and her response was, ‘Please do my sweet king.'”

Setzer has two younger siblings. Everyone in the family was home at the time of his death, and Garcia said Setzer’s 5-year-old brother saw the aftermath.

“He thought by ending his life here, he would be able to go into a virtual reality or ‘her world’ as he calls it, her reality, if he left his reality with his family here,” she said. “When the gunshot went off, I ran to the bathroom … I held him as my husband tried to get help.”

What is Character.AI?

Laurie Segall is the CEO of Mostly Human Media,”an entertainment company with a focus on society and artificial intelligence,” according to its website.

She explained that most parents may not have heard of Character.AI because one of the biggest demographics for the platform is people between the ages of 18 and 25.

“Imagine Character.AI as an AI fantasy platform where you can go and have a conversation with some of your favorite characters or you can create your own characters. A lot of teenagers are doing this.”

Segall described it as a highly personalized experience.

There is a disclaimer on each chat that reminds users that everything the characters say is made up, but it can become confusing in situations, she claims.

“We’ve been testing it out, and oftentimes you’ll talk to the psychologist bot, and it’ll say it’s a trained medical professional.”

Segall said her team asked a bot if it was human and it told them it was a human sitting behind a screen.

“Online there’s all these conspiracies from young people, saying ‘are these real?’ when of course they’re not,” Segall said.

“When they put out a product that is both addictive and manipulative and inherently unsafe, that’s a problem because as parents, we don’t know what we don’t know,” Garcia said.

Character.AI response

Character.AI says it has added a self-harm resource to its platform and they plan to implement new safety measures, including ones for users under the age of 18. 

“We currently have protections specifically focused on sexual content and suicidal/self-harm behaviors. While these protections apply to all users, they were tailored with the unique sensitivities of minors in mind. Today, the user experience is the same for any age, but we will be launching more stringent safety features targeted for minors imminently,” Jerry Ruoti, head of trust & safety at Character.AI told CBS News.

Character.AI said users are able to edit the bot’s responses, which the company claims Setzer did in some of the messages.

“Our investigation confirmed that, in a number of instances, the user rewrote the responses of the Character to make them explicit. In short, the most sexually graphic responses were not originated by the Character, and were instead written by the user,” Ruoti said.

Segall explained that often if you go to a bot and say “I want to harm myself,” AI companies come up with resources, but when she tested it with Character.AI, they did not experience that.

“Now they’ve said they added that and we haven’t experienced that as of last week,” she said. “They’ve said they’ve made quite a few changes or are in the process to make this safer for young people, I think that remains to be seen.”

Moving forward, Character.AI said it will also notify users when they’ve spent an hour-long session on the platform, and revise the disclaimer to remind users that AI is not a real person.

How to seek help

If you or someone you know is in emotional distress or a suicidal crisis, you can reach the 988 Suicide & Crisis Lifeline by calling or texting 988. You can also chat with the 988 Suicide & Crisis Lifeline here. For more information about mental health care resources and support, The National Alliance on Mental Illness (NAMI) HelpLine can be reached Monday through Friday, 10 a.m.-10 p.m. ET, at 1-800-950-NAMI (6264) or email info@nami.org.



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How to watch the Minnesota Vikings vs. Chicago Bears NFL game today: Livestream options, more

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Minnesota Vikings v Tennessee Titans
Sam Darnold #14 of the Minnesota Vikings scrambles in the second quarter of a game against the Tennessee Titans at Nissan Stadium on November 17, 2024 in Nashville, Tennessee.

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The Minnesota Vikings will take on the Chicago Bears today. The Vikings are currently 8-2, an impressive run so far this season, and will be looking to add a fourth win to their current streak after last Sunday’s 23-13 win against the Tennessee Titans. The Bears, on the other hand, are entering this game on the heels of a four-game losing streak after a tough 20-19 loss against the Green Bay Packers last Sunday. 

Here’s how and when you can watch the Vikings vs. Bears game today, whether or not you have cable.


How and when to watch the Minnesota Vikings vs. Chicago Bears

The Vikings vs. Bears game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (11:00 a.m. PT). The game will air on Fox and stream on Fubo and the platforms featured below.


How and when to watch the Minnesota Vikings vs. Chicago Bears game without cable

You can watch this week’s NFL game on Fox via several streaming services. All you need is an internet connection and one of the top options outlined below.

Fubo offers you an easy, user-friendly way to watch NFL games on CBS, Fox, NBC, ABC, ESPN, and NFL Network, plus NCAA football channels. The Pro tier includes 200+ channels and unlimited DVR, while the Elite with Sports Plus tier adds NFL RedZone and 4K resolution. New subscribers get a seven-day free trial and all plans allow streaming on up to 10 screens simultaneously.


You can watch today’s game with a subscription to Sling’s Orange + Blue tier, which includes ESPN, ABC, NBC, and Fox. The plan offers 46 channels with local NFL games, nationally broadcast games and 50 hours of DVR storage. For complete NFL coverage, add Paramount+ to get CBS games, or upgrade with the Sports Extra add-on for additional sports channels like Golf Channel, NBA TV and NFL RedZone.


Watching NFL games, including Fox broadcasts, is simple with Hulu + Live TV, which includes 90 channels, unlimited DVR storage, and access to NFL preseason games, live regular season games and studio shows. The service includes ESPN+ and Disney+ in the subscription.


Want to watch today’s game live on your smartphone? If so, NFL+ streaming service is the solution you’re looking for. It lets you watch NFL Network and out-of-market games on mobile devices, with an upgrade option to NFL+ Premium that includes NFL RedZone for watching up to eight games simultaneously. Note that NFL+ only works on phones and tablets, not TVs.



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How to watch the Detroit Lions vs. Indianapolis Colts NFL game today: Livestream options, more

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Jacksonville Jaguars v Detroit Lions
Kerby Joseph #31 of the Detroit Lions celebrates with teammates after intercepting a pass in the third quarter of a game against the Jacksonville Jaguars at Ford Field on November 17, 2024 in Detroit, Michigan.

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The Detroit Lions will face off against the Indianapolis Colts today. The Lions enter this game as top contenders with a near-perfect record of 9-1 so far this season. The Colts, who are 5-6 this season, could have a tough game on their hands against the Lions but will be looking to rack up another win after prevailing over the New York Jets in a tight game last Sunday. 

Here’s how and when you can watch the Colts vs. Lions game today, whether or not you have cable.


Here’s how and when to watch the Detroit Lions vs. Indianapolis Colts

The Lions vs. Colts game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (11:00 a.m. PT). The game will air on Fox and stream on Fubo and the platforms featured below.


How and when to watch the Detroit Lions vs. Indianapolis Colts game without cable

You can watch this week’s NFL game on Fox via several streaming services. All you need is an internet connection and one of the top options outlined below.

Experience NFL action like never before with Fubo’s comprehensive sports streaming platform. From Sunday showdowns to primetime matchups, catch every NFL game across major networks including CBS, Fox, NBC, ABC, ESPN and NFL Network. Choose the Pro package to unlock 200+ channels and limitless DVR storage, or elevate your game-day experience with the Elite with Sports Plus package, featuring NFL RedZone’s commercial-free scoring highlights and stunning 4K quality.

Test drive the service with a no-commitment seven-day free trial, and share the excitement with family and friends — Fubo supports simultaneous streaming on up to 10 devices, so everyone can watch their favorite teams.


You can watch today’s game with a subscription to Sling’s Orange + Blue tier, which includes ESPN, ABC, NBC, and Fox. The plan offers 46 channels with local NFL games, nationally broadcast games, and 50 hours of DVR storage. For complete NFL coverage, add Paramount+ to get CBS games, or upgrade with the Sports Extra add-on for additional sports channels like Golf Channel, NBA TV and NFL RedZone.


Watching NFL games, including Fox broadcasts, is simple with Hulu + Live TV, which includes 90 channels, unlimited DVR storage, and access to NFL preseason games, live regular season games and studio shows. The service includes ESPN+ and Disney+ in the subscription.


Want to watch today’s game live on your smartphone? If so, NFL+ streaming service is the solution you’re looking for. It lets you watch NFL Network and out-of-market games on mobile devices, with an upgrade option to NFL+ Premium that includes NFL RedZone for watching up to eight games simultaneously. Note that NFL+ only works on phones and tablets, not TVs.



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How to watch the New England Patriots vs. Miami Dolphins NFL game today: Livestream options, more

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Quarterback Drake Maye #10 of the New England Patriots throws a pass during the fourth quarter against the Los Angeles Rams at Gillette Stadium on November 17, 2024 in Foxborough, Massachusetts.

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The New England Patriots will face off against the Miami Dolphins in a game today at the Hard Rock Stadium in Miami. The Patriots have had an uneven season so far, coming into the game with a record of 3-8, including a 28-22 loss to the Los Angeles Rams on November 17. The Dolphins, however, haven’t fared much better this season as they enter the game with a record of 4-6, although they are coming off two wins in a row, the latest against the Las Vegas Raiders last weekend.

Keep reading to find out how and when to watch the New England Patriots vs. Miami Dolphins game today, even without cable. 

CBS, Paramount+ and CBS Essentials are all subsidiaries of Paramount Global.


How and when to watch the New England Patriots vs. Miami Dolphins game today

The New England Patriots vs. Miami Dolphins game will be played on Sunday, November 24, 2024 at 1:00 p.m. ET (10:00 a.m. PT). The football game will be shown on CBS and streamed on Paramount+ and the platforms noted below.


How and when to watch the New England Patriots vs. Miami Dolphins game without cable

While CBS is available with many basic cable packages, you’ll have other viewing options, too for the Patriots-Dolphins game. Just understand that the below streaming options will require the use of an internet provider:

Paramount+: Watch CBS-aired NFL games without cable

With Paramount+ you’ll have multiple viewing options to choose from. You can catch NFL games on the Paramount+ Essential tier for just $7.99 each month or you can watch college football with a Paramount+ with Showtime subscription for $12.99 monthly. In addition to live streams of NFL games airing on CBS, you’ll get to watch additional live sporting events including NCAA college football, PGA Tour golf, soccer and more.

Get started with Paramount+ here today.

Amazon Prime Video: Add Paramount+ to your existing subscription

Already have an Amazon Prime Video account? Simply add Paramount+ to your current subscription to watch all the CBS-aired NFL games in addition to Paramount+ originals. The same prices from above apply, depending on which tier you choose. Not sure which is best for you? Don’t worry. Both options come with a free seven-day trial that can help you decide.

Watch the Patriots-Dolphins game on Amazon Prime Video.

Fubo: Watch the Patriots-Dolphins game for free

Looking for an inexpensive way to watch football? Fubo could be the best way to do so. The live TV streamer is currently offering a seven-day free trial and $30 off of your first month’s subscription. Once subscribed, you’ll gain access to all of their live sporting events immediately. And there will be a lot to choose from. Not only does Fubo come with access to NFL games airing on your local CBS channel, it also includes Fox Sunday NFC games, “Sunday Night Football” on NBC, “Monday Night Football” on ABC and ESPN and all of the games that air on the NFL Network. So don’t wait.

Get started with Fubo online now.



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